Summary
Overview
Work History
Education
Skills
LANGUAGES
FFA Leadership & Achievements
Timeline
Generic

Kaelynn Peavy

Ocoee,FL

Summary

Customer-focused individual with a positive attitude and strong desire to assist others. Quickly understands company offerings to provide precise and effective customer support. Seeking to enhance communication and problem-solving skills as a Contact Center Specialist.

Overview

3
3
years of professional experience

Work History

Host

Texas Roadhouse
08.2024 - 03.2025
  • Greeted guests, handled inquiries, and maintained a positive atmosphere
  • Clear interactions with guests and staff, explaining wait times, and addressing concerns
  • Managing seating, phone calls, and guest flow efficiently in a fast-paced environment
  • Keeping the host area tidy, managing reservations, and ensuring smooth seating rotation
  • Quickly addressing guest issues or conflicts
  • Collaborating with other staff for seamless operations

Team Member

Chick-Fil-A
11.2023 - 06.2024
  • Adapted to operational needs and taking on different roles to support the workflow
  • Completed numerous orders and projects per shift with high accuracy
  • Restocked supplies to keep teams productive
  • Performed housekeeping duties to support ideal operations
  • Learned all required tasks quickly to maximize performance

Teacher Aid

Church of the Messiah
06.2023 - 08.2023
  • Assisted instructor with in-class activities by grading assignments and tutoring
  • Conducted one-on-one group tutoring to assist students
  • Communicated regularly with parents
  • Assisted lead teacher in developing class schedule and activities
  • Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home

Team Member

Coldstone Creamery
11.2021 - 01.2023
  • Restocked supplies
  • Supported fellow team members with regular tasks and activities
  • Adapted to operational needs
  • Worked within safety protocols and company policies

Education

Diploma -

Ocoee High School
Ocoee, FL
05.2024

Skills

  • Workplace Safety
  • Equipment operation
  • Complaint resolution
  • Cleaning
  • Cash handling
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

LANGUAGES

English

FFA Leadership & Achievements

  • Served as FFA Chapter Secretary
  • Organized chapter meetings, community service events, and fundraising activities
  • Competed in public speaking and leadership development events
  • Built strong leadership, planning, and teamwork skills through hands-on involvement
  • Represented the chapter at State Level conferences

Timeline

Host

Texas Roadhouse
08.2024 - 03.2025

Team Member

Chick-Fil-A
11.2023 - 06.2024

Teacher Aid

Church of the Messiah
06.2023 - 08.2023

Team Member

Coldstone Creamery
11.2021 - 01.2023

Diploma -

Ocoee High School

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