Kafani Williams
York
Summary
An experienced, motivated, and competitive professional with operations management expertise and a passion for communicating. In both my collegiate athletics and professional career, I have developed a lead by example mindset with a love for attacking my work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inspector
Orkin
04.2024 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Increased customer retention rates through exceptional communication skills and timely responsiveness to inquiries or concerns.
- Provided clients with detailed reports on their properties'' pest issues, recommending appropriate solutions for long-term control.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Provided excellent customer service by addressing client inquiries promptly and professionally.
Account Specialist/Office Clerk
York Medical Clinic
05.2023 - 04.2024
- Coordinate secure system access of users for varied departments and platforms
- Identify computer hardware and network system issues, performing troubleshooting techniques for remediation
- Prepare marketing and communications content including social media posts, picture, and videos with eye for strategic use
- Maintain organized patient information systems to facilitate easy retrieval of documents throughout records systems
- Maintain OCC Med Business Accounts
- Maintain VA Patient Accounts
Operations Manager
Blue Beacon International
03.2019 - 05.2023
- Supervised and mentored a team of over 15 crew members and facilitated daily service operations to drive business growth
- Ensured positive and effective communication among staff
- Collaborated with leadership to refine procedures, devise best practices and correct quality control issues
- Enacted internal procedures to maintain efficiency in high pressure environments
- Performed all duties as needed including maintenance and mechanical
Education
Bachelor of Business Administration - Accounting Minor
York College
York, NE05.2021
Associate of Science, Associate of Arts - undefined
McCook Community College
McCook, NE05.2018
Skills
- Leadership
- Diversified Outreach
- Key Relationship Management
- Communications and Marketing
- Problem Solving
- External and Internal Relations
- Event Management
- Sale consultation
- Microsoft Excel
- Visual inspections
Certification
Life Health and Annuities – MAY 2021
Timeline
Inspector
Orkin
04.2024 - Current
Account Specialist/Office Clerk
York Medical Clinic
05.2023 - 04.2024
Operations Manager
Blue Beacon International
03.2019 - 05.2023
Associate of Science, Associate of Arts - undefined
McCook Community College
Bachelor of Business Administration - Accounting Minor
York College
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