Kafi Duprey

Oversees the station on a daily basis, plan, organize, direct and control all operations within the station. Work with Business Partners, Vendors and Contractors providing maximum service to customers while maintaining a cost effective station operations. Manage several large accounts and maintained the Business Control Self Assessment (BCSA)testing processes of the team to ensure compliance.

Provided administrative support, enhancing overall team productivity and effectiveness.

Provided strong leadership to enhance team productivity and morale.

Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Oversaw sorting operations, ensuring efficient workflow and adherence to safety protocols.

Trained staff on best practices for sorting materials and using equipment effectively.

Implemented process improvements that increased sorting accuracy and reduced errors.

Analyzed sorting data to identify trends, driving informed decision-making for efficiency gains.

Led cross-functional teams to enhance delivery processes and improve client satisfaction.

Developed and implemented performance metrics to track project efficiency and service quality.

Managed resource allocation, ensuring optimal staffing levels for timely deliveries.

Oversaw project timelines, mitigating risks to meet critical deadlines consistently.

Assisted P&D managers and field/operations in day-to-day coordination of operational activities (i.e., inspections, customer service). Worked closely with senior management teams, meeting regularly to present reports, forecast future requirements, and offer recommendations for more effective operations. Documents details of customer interaction into the system. Applied strong communication skills and analytical abilities to identify and resolve problems. Received numerous compliments from peers and managers in recognition of excellent results and service. Worked independently meeting quick turn-around times and deadlines

Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Proven ability to learn quickly and adapt to new situations.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Excellent communication skills, both verbal and written.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Served as an expert resource to at least 10 physicians, registered nurses (RNs), medical students, administrators, and other professionals for a high-volume multi-specialty medical practice.

Supervised daily operations to ensure compliance with healthcare regulations and standards.

Developed training programs for staff to enhance patient care and operational efficiency.

Implemented quality assurance protocols, improving service delivery and patient satisfaction.

Coordinated interdisciplinary team meetings to streamline communication and collaboration among staff.