Kahleese Stevenson
Summary
Detail-oriented professional with 5 years of experience in customer service and event coordination. Skilled in managing ticket sales and enhancing customer satisfaction while ensuring organizational efficiency. Strong collaborator with a commitment to fostering growth in fast-paced environments through effective leadership and attention to detail.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Box Office Cashier
SMG Save Mart Center
Fresno, CA
02.2025 - 05.2026
- Increased revenue through upselling promotional deals and special event packages, enhancing overall sales performance.
- Boosted customer satisfaction by processing ticket transactions efficiently and addressing inquiries promptly.
- Created positive theater experiences for patrons by delivering outstanding customer service in all interactions.
- Handled cash transactions accurately and securely.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
- Maintained a clean and organized workspace, promoting a professional atmosphere at the box office.
Floor Staff Member
Regal Cinemas
Sacramento, CA
05.2025 - 10.2025
- Bagged groceries carefully and efficiently while protecting delicate items.
- Helped customers carry groceries and load purchases into vehicles.
- Retrieved shopping carts and kept entrances clear and organized.
- Maintained store cleanliness throughout the day.
- Assisted customers with merchandise retrieval, price checks, and general store needs.
- Supported cashiers and front-end operations during busy hours.
Courtesy Clerk
Raley’s Supermarket
Sacramento, CA
05.2025 - 08.2025
- Bagged groceries with care to ensure protection of delicate items and enhance customer satisfaction.
- Assisted customers in carrying groceries and loading purchases into vehicles to improve overall shopping experience.
- Assisted customers with merchandise retrieval, price checks, and general store needs.
- Retrieved shopping carts and kept entrances clear and organized.
- Supported cashiers and front-end operations during busy hours.
- Supported cashiers and front-end operations during peak hours to ensure smooth workflow and customer service.
Curtesy Clerk
Raley's
05.2024 - 08.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Ensured cleanliness of store premises to create an inviting shopping environment.
- Assisted customers with loading merchandise into vehicles for a smoother checkout experience.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Facilitated customer requests for price checks and retrieved merchandise from upper shelves or stockroom.
Assistant Event Coordinator
Community Empowerment Seminars
01.2020 - 08.2024
- Coordinated vendor table setups and maintained communication with vendors to ensure event readiness.
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
- Welcomed and registered guests, ensuring smooth event check-in process.
- Set up food section.
- Greet and sign in guest.
- Attended board meetings on Tuesday nights to discuss upcoming tasks.
- Download photos to CJES website.
- Participated in weekly board meetings to discuss and prepare for upcoming event assignments.
Breakaway Camp Leader
Bayside Church
05.2022 - 08.2022
- Company Overview: A student leader at summer camp of 2500 kids
- Group leader over the arts and crafts children ages 7-8
- Guided students in creating projects throughout the week, fostering creativity and skill development.
- Supported children during drawing, bathroom breaks, story time, and praise and worship, ensuring a safe and engaging environment.
- Assisted leaders with gathering the children for snacks and lunch.
- Customer service in the children's designated pick up section.
- Assisted with delivering food packages.
- A student leader at summer camp of 2500 kids
Education
Bachelor of Nursing - Nursing
University of California- Fresno
Fresno, CA 08.2024 - 05.2026
High School -
Inderkum High School
Sacramento, CASkills
- Sales Transactions
- Ticketing Systems
- Customer Service
- Communication
- Problem Solving
- Conflict Resolution
- Leadership
- Team Management
- Computer Skills
- Microsoft Office
- Dependability
- Quick learner
- Creative Thinking
Timeline
Floor Staff Member
Regal Cinemas
05.2025 - 10.2025
Courtesy Clerk
Raley’s Supermarket
05.2025 - 08.2025
Box Office Cashier
SMG Save Mart Center
02.2025 - 05.2026
Bachelor of Nursing - Nursing
University of California- Fresno
08.2024 - 05.2026
Curtesy Clerk
Raley's
05.2024 - 08.2024
Breakaway Camp Leader
Bayside Church
05.2022 - 08.2022
Assistant Event Coordinator
Community Empowerment Seminars
01.2020 - 08.2024
High School -
Inderkum High School