Kahleia Withers
Atlanta,GA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
5
5
years of professional experience
Work History
Team Leader
Honey Baked Ham
Austell, Georgia
07.2024 - 12.2024
- Determined consumer needs to provide products and services appealing to larger market.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Analyzed key performance indicators to identify effective strategies.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Cleaner
A Cleaners World Janitorial
Atlanta, GA
03.2020 - 07.2024
- Stripped, sealed and polished floors.
- Used steam equipment to periodically clean upholstery and carpeting.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
Education
High School Diploma -
Pebblebrook High School
Austell, GA05-2024
Skills
- Mentoring
- Complaint resolution
- Coaching
- Sales expertise
- Documentation and reporting
- Leadership
- Client communication
- Attention to detail
- Cash handling
- Staff training
- Teamwork and collaboration
- Verbal and written communication
- Friendly and outgoing
- Guest relations
- Problem-solving
- Positive and professional
- Goal oriented
- Adapt to diverse groups
- Outgoing personality
- Excellent people skills
- Customer engagement
- Administrative tasks
- Office equipment operation
- Computer skills
- Empathy and patience
Timeline
Team Leader
Honey Baked Ham
07.2024 - 12.2024
Cleaner
A Cleaners World Janitorial
03.2020 - 07.2024
High School Diploma -
Pebblebrook High School