Kah'muria Mayze
Jacksonville
Summary
Experienced customer representative with exceptional interpersonal and communication skills. Skilled in resolving customer issues and fostering positive relationships between customers and the company. Committed to delivering outstanding customer service by providing prompt and effective solutions with a professional and empathetic approach. Strong focus on customer satisfaction and contributing to the organization's success by ensuring exceptional customer experiences.
Overview
6
6
years of professional experience
Work History
Member Associate
Sam’s Club
05.2024 - 08.2024
- Greeted members, identified needs, and assisted with purchasing decisions
- Located merchandise and guided members on self-service technologies
- Monitored exits, reviewed receipts, and observed for potential security concerns to ensure compliance with company safety practices
Work Study
Bethune-Cookman University
01.2021 - Current
- Established students’ room keys, printed documents, and assisted with administrative needs
Housekeeping
Fresh & Clean Cleaning Services
01.2023 - 05.2024
- Provided residential and commercial cleaning, including sweeping, mopping, vacuuming, and taking out trash
- Monitored product inventories and requested necessary stock and equipment
- Performed administrative tasks as needed
Warehouse Associate
SanMar Warehouse
05.2021 - 08.2022
- Processed, packed, and shipped orders accurately
- Inspected items for defects and reported as required
- Received, processed, labeled, and stored incoming stock
- Worked in various departments requiring additional assistance
Cashier
Wendy’s
03.2019 - 07.2020
- Welcomed customers and helped determine their orders
- Ensured all orders were delivered to customers in a timely manner
- Tallied money in the cash drawer at the beginning and end of shifts
- Assisted kitchen staff when needed
Education
Bachelor of Arts - Sociology
Bethune-Cookman University
Daytona Beach, FL05-2025
High School Diploma -
A. Phillip Randolph Career Academies
Jacksonville, FL06-2020
Skills
- Proficient in Microsoft Word, Excel, and Access
- Strong communication skills
- Leadership and teamwork ethic
- Adaptability and time management
- Problem-solving skills
- Attention to detail
- Customer service
- Time management
- Customer engagement
Timeline
Member Associate
Sam’s Club
05.2024 - 08.2024
Housekeeping
Fresh & Clean Cleaning Services
01.2023 - 05.2024
Warehouse Associate
SanMar Warehouse
05.2021 - 08.2022
Work Study
Bethune-Cookman University
01.2021 - Current
Cashier
Wendy’s
03.2019 - 07.2020
Bachelor of Arts - Sociology
Bethune-Cookman University
High School Diploma -
A. Phillip Randolph Career Academies
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