Talisha Herd
Pharmacy Technician
Conroe,TX
Summary
Currently seeking an entry-level internship position of Data Analyst in a professional environment. To procure employment with a company, where I can utilize the skills that I have acquired at maximum capacity while working toward my degrees in Data Science and Biology. Preferably a position that offers opportunity for challenge and advancement. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
PHARMACY TECHNICIAN
WALGREENS
3061 College Park Dr
01.2025 - Current
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory, optimizing stock levels to reduce waste.
- Educated patients on medication usage, fostering adherence and improving health outcomes..
- Resolved third-party billing, computer system and customer service issues.
- Collaborated with healthcare professionals to resolve medication-related issues effectively.
- Maintained accurate patient records in pharmacy management systems, ensuring data integrity.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
SHIFT LEADER
WALGREENS
TOMBALL, TX
12.2021 - Current
- Evaluated employee skills and knowledge regularly training and mentoring individuals.
- Resolved customer complaints and issues whilst offering thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards inefficient layouts.
- Monitored employee actions for safety, sanitation, and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Oversaw talented team by actively communicating project information, remedying issues, and delivering positive feedback.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
OPENING MANAGER
MARCO’S PIZZA
SPRING, TX
09.2021 - 11.2021
- Held the responsibility of opening the store for the day, including making sure the duties of the previous night have been completed properly.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- With a certified food handling license, I held the responsibility of prepping fresh ingredients for the current and next shift.
- In charge of counting the safe and registers to build business deposits.
- Trained and mentored staff on operational procedures and customer service excellence.
GENERAL MANAGER
JAMBA JUICE
WOODLANDS, TX
03.2021 - 09.2021
- In charge of creating a workable schedule based on employee availability.
- Trained new employees and conducted seasonal check ins to ensure maintenance of business code.
- Conducted interviews of potential new hires.
- Developed training programs to enhance team performance and customer service skills.
Education
Associates of Data Analytics (AAS) - Biology
Lone Star College
Houston, TX09.2028
High School Diploma - undefined
Summer Creek High School
06.2020
Associate of Applied Science - Biology
Lone Star College
Houston, TX09.2028
Skills
- Proficient in Microsoft Word, Excel, Access
- Effective communication and problem-solving skills
- Proficient in Python and C
- Strong written and verbal communication
- Strong attention to detail
- Conflict management
- FDA and HIPAA compliance
- Insurance billing an reconciliation
- Medication dispensing
- Insurance verification
- Pharmacy software proficiency
- Insurance claim processing software
- Data entry and accuracy
ACTIVITIES
Member of Global Scholars - Lonestar College System Member of the National Society of Leadership and Success - Lonestar College System Member of Global Scholars - Lonestar College System Member of the National Society of Leadership and Success - Lonestar College System
Timeline
PHARMACY TECHNICIAN
WALGREENS
01.2025 - Current
SHIFT LEADER
WALGREENS
12.2021 - Current
OPENING MANAGER
MARCO’S PIZZA
09.2021 - 11.2021
GENERAL MANAGER
JAMBA JUICE
03.2021 - 09.2021
High School Diploma - undefined
Summer Creek High School
Associates of Data Analytics (AAS) - Biology
Lone Star College
Associate of Applied Science - Biology
Lone Star College