Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucky d. guillaume

Miramar,FL

Summary

I am a motivated professional with over 5 years’ experience in the medical field. Performed general office procedures, have extraordinary skills in leadership, communication (interpersonal skills), and organization. Very adaptable and reliable. As an employee I can bring management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with strong work ethic.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

Walgreens
Miramar, FL, USA
03.2022 - 02.2023
  • Refill prescriptions /check status
  • Insurance Verification
  • Transfers to pharmacists
  • Meet monthly goals
  • Controlling front/back end of office
  • Ensures guidelines are met based on payers’ rules
  • Reviews of medical records, patient medical history, physician orders, progress notes
  • The diagnosis codes for each chronic or major medical condition have been captured and mapped correctly
  • Other duties as assigned and modified at managers discretion

CSR - Customer Service Representative

Chewy
Hollywood, FL, USA
09.2019 - 11.2021
  • Sales (Track orders going out)
  • Ensure productivity for staff members
  • Emails (Online orders, customer service)

Billing Contract (Temp)

Alta coding, inc
11.2019 - 07.2020
  • Bill charges, Adjust payments
  • Retentions, updates accounts, trouble shooting
  • Insurance verification (Medicaid & Medicare)
  • Review medical records
  • Accepting correct E/M CPT codes
  • Query providers via emails for any clarification on notes

CSR/Receptionist, Filing, Faxing, PBX-Operator

Vacation Tours USA
Daytona Beach, FL, USA
02.2011 - 03.2012
  • Scheduling
  • Confirming appointment
  • Controlling front/back end of office
  • Daily cash accounts (Vacation packages)
  • Monthly goals
  • Productivity for staff met
  • Inventory

Education

AS degree - criminal justice

Bethune-Cookman University
06.2016

High School -

West Broward High School
01.2012

Skills

  • Customer service
  • Computer proficient
  • Billing & Data entry
  • Microsoft Access
  • Office Administration
  • Databases
  • SQL
  • Microsoft SQL Server
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Oracle
  • Behavioral Health
  • JavaScript
  • XML
  • Applied Behavior Analysis
  • Pharmacy Technician Experience

Timeline

Pharmacy Technician

Walgreens
03.2022 - 02.2023

Billing Contract (Temp)

Alta coding, inc
11.2019 - 07.2020

CSR - Customer Service Representative

Chewy
09.2019 - 11.2021

CSR/Receptionist, Filing, Faxing, PBX-Operator

Vacation Tours USA
02.2011 - 03.2012

AS degree - criminal justice

Bethune-Cookman University

High School -

West Broward High School
Lucky d. guillaume