Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucky d. guillaume

Miramar,FL

Summary

I am a motivated professional with over 5 years’ experience in the medical field. Performed general office procedures, have extraordinary skills in leadership, communication (interpersonal skills), and organization. Very adaptable and reliable. As an employee I can bring management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with strong work ethic.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

Walgreens
03.2022 - 02.2023
  • Refill prescriptions /check status
  • Insurance Verification
  • Transfers to pharmacists
  • Meet monthly goals
  • Controlling front/back end of office
  • Ensures guidelines are met based on payers’ rules
  • Reviews of medical records, patient medical history, physician orders, progress notes
  • The diagnosis codes for each chronic or major medical condition have been captured and mapped correctly
  • Other duties as assigned and modified at managers discretion

CSR - Customer Service Representative

Chewy
09.2019 - 11.2021
  • Sales (Track orders going out)
  • Ensure productivity for staff members
  • Emails (Online orders, customer service)

Billing Contract (Temp)

Alta coding, inc
11.2019 - 07.2020
  • Bill charges, Adjust payments
  • Retentions, updates accounts, trouble shooting
  • Insurance verification (Medicaid & Medicare)
  • Review medical records
  • Accepting correct E/M CPT codes
  • Query providers via emails for any clarification on notes

CSR/Receptionist, Filing, Faxing, PBX-Operator

Vacation Tours USA
02.2011 - 03.2012
  • Scheduling
  • Confirming appointment
  • Controlling front/back end of office
  • Daily cash accounts (Vacation packages)
  • Monthly goals
  • Productivity for staff met
  • Inventory

Education

AS degree - criminal justice

Bethune-Cookman University
06.2016

High School -

West Broward High School
01.2012

Skills

  • Customer service
  • Computer proficient
  • Billing & Data entry
  • Microsoft Access
  • Office Administration
  • Databases
  • SQL
  • Microsoft SQL Server
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Oracle
  • Behavioral Health
  • JavaScript
  • XML
  • Applied Behavior Analysis
  • Pharmacy Technician Experience

Timeline

Pharmacy Technician

Walgreens
03.2022 - 02.2023

Billing Contract (Temp)

Alta coding, inc
11.2019 - 07.2020

CSR - Customer Service Representative

Chewy
09.2019 - 11.2021

CSR/Receptionist, Filing, Faxing, PBX-Operator

Vacation Tours USA
02.2011 - 03.2012

AS degree - criminal justice

Bethune-Cookman University

High School -

West Broward High School
Lucky d. guillaume