Kahsha Coplin
North Richland Hills,TX
Summary
Motivated to learn the skills is takes to be one of the best Baristas out there. Passionate about coffee and well-being. Organized, reliable, and adaptable.
Overview
14
14
years of professional experience
Work History
Defense Travel Agent (Duty)
US Army
11.2018 - 01.2023
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Chemical Operations Supervisor
US Army
02.2013 - 11.2018
- Operated lab equipment for chemical tests and verification of product quality against standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Restaurant Waitress
Riverside Bistro
03.2012 - 02.2013
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Blue Marlin Grille
02.2010 - 05.2012
- Completed daily side work and opening and closing duties without fail.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
Coffee Shop Waitress
Jacquie's Place
02.2009 - 05.2010
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Gloucester High School
Gloucester, MA06.2012
Skills
- Social Perceptiveness
- Positive Attitude
- Inventory
- Organzation
- Food Preparation and Safety
- Proper Storage Procedures
- Recommend Menu Items
- Restaurant Operation
Timeline
Defense Travel Agent (Duty)
US Army
11.2018 - 01.2023
Chemical Operations Supervisor
US Army
02.2013 - 11.2018
Restaurant Waitress
Riverside Bistro
03.2012 - 02.2013
Hostess
Blue Marlin Grille
02.2010 - 05.2012
Coffee Shop Waitress
Jacquie's Place
02.2009 - 05.2010
High School Diploma -
Gloucester High School
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