Summary
Overview
Work History
Education
Skills
Certification
Groups
Languages
Quote
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Kai Ady

Kai Ady

Miami,FL

Summary

Kai Ady is a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Kai is a creative individual with exceptional background spent in the performing arts. Engaging demeanor to work with people of all different cultures and personalities. Kai also happens to be a Talented Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented professional successful building lasting relationships with clients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate

Panera Bread
07.2018 - 03.2019
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Volunteer

Pioneer Winter Collective, Lotus House
03.2017 - 03.2017
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Designed creative interventions aimed at promoting positive behavior change among high-risk populations within the community.

Host

Nowhere Bar And Grill
01.2014 - 01.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.

Education

Bachelor of Arts - Theater

New World School Of The Arts
Miami, FL
07.2024

Associate in Arts (AA) - Theater

Miami Dade College
Miami, FL
05.2023

High school or equivalent -

G. Holmes Braddock Senior High School
Miami, FL
05.2018

Skills

  • Microsoft Office
  • Problem Solving
  • Organizational Skills
  • Attention to Detail
  • Time Management
  • Cash Handling
  • Customer Service
  • Makeup Application
  • Work Ethic and Integrity
  • Creative vision

Certification

Driver's License

Groups

  • Thespian Honor Society (05/01/16 - Present)
  • National Society of Leadership and Success (03/01/22 - Present)

Languages

English
Native or Bilingual
Spanish
Professional Working
Ameircan Sign Language
Professional Working

Quote

You read something which you thought only happened to you, and you discover that it happened 100 years ago to Dostoyevsky. This is a very great liberation for the suffering, struggling person, who always thinks that he is alone. This is why art is important.
James Baldwin

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Kai Ady