Kai Alterman
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek new career opportunities utilizing my strong foundation of customer services and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Speech-Language Pathologist
UCHealth University Of Colorado Hospital
02.2024 - Current
- Developed rapport with patients and family members through active listening skills, leading to higher patient satisfaction.
- Collaborated with patients, family members, and multidisciplinary team members to develop best practices for consistent customer service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced patient satisfaction by promptly addressing concerns and providing accurate information.
- Customized therapeutic interventions for culturally diverse populations, ensuring sensitivity to individual values, beliefs, and communication styles while delivering effective care.
Speech-Language Pathologist
Houston Methodist
10.2022 - 01.2024
- Provided professional development opportunities for colleagues by organizing workshops on current trends in speech-language pathology practices.
- Increased patient satisfaction by consistently delivering high-quality care and maintaining open lines of communication with families regarding progress updates.
- Served as a mentor for new Speech-Language Pathologists, providing guidance on best practices while fostering an environment conducive to learning and growth.
Speech-Language Pathologist
St. David's South Austin Medical Center
10.2021 - 08.2022
- Trained new personnel regarding company operations, policies and services, contributing to their successful integration into the team
- Worked with multiple vendors and representatives to obtain new equipment and update preexisting protocols
- Assigned and managed daily schedule for 4-5 employees
Speech and Language Pathologist
Austin Speech Labs
09.2020 - 10.2021
- Educated families on strategies for supporting their loved one''s communication at home, fostering a supportive environment for continued progress.
- Mentored graduate students completing clinical practicums, providing guidance on best practices in assessment and intervention techniques.
- Established strong relationships with patients and families, fostering trust and collaboration towards shared treatment goals.
- Contributed to the development of a clinic-wide documentation system that streamlined patient records and facilitated efficient information sharing among interdisciplinary team members.
- Implemented group therapy sessions for individuals with similar communication challenges, promoting peer support and increased motivation.
Speech-Language Pathologist
San Francisco VA Medical Center
08.2018 - 08.2020
- Effectively managed caseloads within a variety of settings including acute care, outpatient therapy, and skilled nursing facility.
- Responded proactively and positively to rapid change.
Education
Master of Arts - Speech-Language Pathology
George Washington University
Washington, DC05.2018
Bachelor of Science - Speech-Language Pathology
University of Texas At Austin
Austin, TX05.2016
Skills
- Collaboration and Teamwork
- Multicultural Sensitivity
- Creativity and Innovation
- Caseload Management
- Relationship Building
- Attention to Detail
- Active Listening
- Problem-solving abilities
- Customer Service
- Critical Thinking
- Team Development
Timeline
Speech-Language Pathologist
UCHealth University Of Colorado Hospital
02.2024 - Current
Speech-Language Pathologist
Houston Methodist
10.2022 - 01.2024
Speech-Language Pathologist
St. David's South Austin Medical Center
10.2021 - 08.2022
Speech and Language Pathologist
Austin Speech Labs
09.2020 - 10.2021
Speech-Language Pathologist
San Francisco VA Medical Center
08.2018 - 08.2020
Master of Arts - Speech-Language Pathology
George Washington University
Bachelor of Science - Speech-Language Pathology
University of Texas At Austin
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