Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
References
Timeline
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Kai-di Austin

Bloomington,IN

Summary

Results-driven Sales Associate with 3+ years of experience in retail sales. Proven track record of exceeding sales targets, building client relationships, and providing excellent customer service. Skilled in product knowledge, merchandising, and closing sales to drive revenue growth. Strong communication and negotiation skills, coupled with a positive attitude and a passion for exceeding customer expectations. Seeking to leverage my sales expertise to contribute to a dynamic team.

Overview

3
3
years of professional experience

Work History

Self Contractor

DoorDash
09.2021 - Current
  • Efficiently navigated high-traffic areas to meet tight delivery deadlines.
  • Excellent communication skills in coordinating with restaurants and customers for smooth deliveries.
  • Maintained high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Successfully completed over 250 deliveries with a 4.86-star customer rating.
  • Consistently received positive feedback for exceptional customer service and professionalism.

Sales Associate

Village Pantry
06.2022 - 12.2022
  • Handled cash, credit card, and other payment methods accurately and securely for upwards of 200 customers some days.
  • Provided excellent customer service by addressing inquiries, resolving issues, and maintaining a positive attitude.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Tire Barn Warehouse
11.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Demonstrated in-depth product knowledge to assist customers in selecting the best tires for their vehicles based on needs and budget.
  • Secured between $3,000-$5,000 in sales a day while regularly meeting or surpassing set goals.

Education

Associate of Applied Science - Criminal Justice

Ivy Tech Community College
Bloomington, IN
05.2020

Skills

  • Problem-solving skills
  • Customer Service
  • Teamwork and Collaboration
  • Written and Verbal Communication
  • Adaptability
  • Patience and Empathy
  • Customer Relationship Building

Accomplishments

  • 5+ years of Taekwondo in which time I earned my 2nd Degree Black Belt. An achievement that took time, dedication, patience, and perseverance.

Hobbies

  • A woman of many enjoyed things. Always ready for an adventure. I love to hike and do photography while spending time with friends, family, and my fur-babies.
  • Always ready to learn something rather it be to further expand my knowledge of something I already am interested in or to get myself into something totally new.

References

  • Anthony McGruder, Manager at Village Pantry, (812)929-1558
  • Adam Deckard, Manager at Tire Barn, (812)606-6441
  • John Emmons, Naval Weapons Engineer at Crane Naval Base, (812)272-7412


Timeline

Sales Associate

Village Pantry
06.2022 - 12.2022

Sales Associate

Tire Barn Warehouse
11.2021 - 05.2022

Self Contractor

DoorDash
09.2021 - Current

Associate of Applied Science - Criminal Justice

Ivy Tech Community College

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Kai-di Austin