Kai Ellis
Bakersfield ,CA
Summary
Gas service representative with over 10 years of experience in utility and mechanical fields. Demonstrates a strong commitment to safety, efficiency, and customer satisfaction. Equipped with a robust skill set including meticulous attention to detail, innovative problem solving, proficient in team building, and equipment operations. Proficient at leading teams, managing emergency situations, and ensuring operational excellence. Leverage expertise in a challenging environment to drive tangible results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Gas Service Representative
PG&E
05.2021 - Current
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.
- Responsible for installation, alteration, and maintenance of residential and commerical gas meter sets to ensure efficient gas delivery.
- Respond swiftly to emergency gas leaks and carbon monoxide incidents, safeguarding customers through effective repairs.
- Conduct meticulous inspections of meter sets for atmospheric corrosion, replacing fittings as needed to maintain optimal performance.
Motorman, Derrick Hand, Safety Specialist
Ensign United States Drilling
02.2017 - 05.2021
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time.
- Trained and developed new employees.
- Supervised floor hands.
- Initiated safety meetings to review all job site hazards with the crew.
- Assessed complex field situations and made decisions for solutions.
Equipment Operator
Alexander Farms
09.2014 - 02.2017
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Completed minor repairs and replacements of equipment parts to restore functionality.
Education
High School Diploma -
Centennial High School
Bakersfield, CA05-2015
Skills
- Customer support
- Leadership
- Database maintenance
- Organization
- Schedule management
- Relationship building
- Team development
- Conflict resolution
- Product knowledge
- Emergency response
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Gas Service Representative
PG&E
05.2021 - Current
Motorman, Derrick Hand, Safety Specialist
Ensign United States Drilling
02.2017 - 05.2021
Equipment Operator
Alexander Farms
09.2014 - 02.2017
- CPR/AED Certification
- First Aid Certification
High School Diploma -
Centennial High School
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