Kai Harvey
West Palm Beach,FL
Summary
Experienced in thriving under high-pressure environments, excelling in team-driven settings, and possessing a deep understanding of customers and fellow employees. Enjoys the fast-paced nature of hands-on work environments and finds great satisfaction in engaging with people.
Overview
5
5
years of professional experience
Work History
Charity Service
Saint Louis Crisis Nursery
06.2023 - 07.2023
- Dedicated over 90 hours to volunteer at a local crisis nursery to help parents and children in need.
- Created an enjoyable atmosphere storytelling, games, and music.
- Maintained clean and organized living spaces.
- Managed materials and stock donated through local foundations and churches including clothes, food, diapers, and games.
- Built relationships with employees to ensure a safe and comforting environment.
Guest Services
Centene Ice Arena
06.2022 - 11.2022
- Ushering, ticket scanning, customer service, greeter
- Keeping fans safe and informed while maintaining the fun and friendly atmosphere
- Respond to all guest concerns/complaints promptly and professionally
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Boosted positive online reviews by consistently exceeding expectations in all aspects of guest services.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
Ice Hockey Referee
MO Ice Hockey Officials Association
08.2019 - 06.2022
- Officiate youth hockey games
- Upheld high standards of professionalism and neutrality, fostering trust among players, coaches, and spectators.
- Explain and enforce rules while maintaining a calm and constructive mannerisms for the benefit of the young players
- Managed time effectively to balance multiple assignments within tight schedules without compromising quality or diligence in officiating duties.
- Ensured player safety by monitoring equipment compliance and swiftly addressing any violations.
- Improved communication with fellow officials by regularly participating in pre-game briefings and post-game debriefings.
- Developed strong rapport with coaches and team captains, allowing for open channels of communication during matches.
Commercial Cleaning
Patriot Cleaning
06.2024 - 08.2024
- Boosted efficiency through the use of advanced equipment and industry best practices in commercial cleaning.
- Maintained an organized work environment by cleaning up after each task completion, contributing to a safer job site for all workers involved.
- Improved workspace organization by rearranging furniture for efficient cleaning access.
- Demonstrated flexibility by adapting to last-minute schedule changes or additional cleaning requests from clients without sacrificing quality.
- Streamlined cleaning processes by effectively organizing tools and equipment, reducing time spent on each task.
- Strengthened teamwork abilities through active collaboration on various commercial projects.
High School Golf Team
Christian Brothers College High School
03.2023 - 05.2024
- Participated in Junior Varsity and Varsity golf matches and tournaments.
- Contributed to a team win in a Junior Varsity match play tournament.
- Played at a competitive level in high stress situations.
- Stayed encouraging and hopeful to teammates even when situations did not go as planned.
Education
College Credited Certificate - Business Administration And Managment
Palm Beach State College
Lake Worth, FL07.2025
High School Diploma -
Christian Brothers College High School
Saint Louis, MO05.2024
Skills
- Able to remain calm in stressful situations
- Able to accept criticism and work under pressure
- Able to work well with others
- Able to learn quickly and adapt to new environments
- Very sociable and outgoing
- Able to go above and beyond what is asked
Volunteer Experience
Childcare, Crisis Nursery, 2023, Supervised children, ensuring their safety and well-being during indoor and outdoor activities., Assisted with preparing meals and snacks.
Hobbies and Interests
- Golf
- Hockey
- Real Estate
- Business
Golf
Play at a plus 10 handicap and enjoy going out whenever I get the chance. I enjoy the game in all aspects playing for fun, being competitive, and getting outdoors with friends.
Timeline
Commercial Cleaning
Patriot Cleaning
06.2024 - 08.2024
Charity Service
Saint Louis Crisis Nursery
06.2023 - 07.2023
High School Golf Team
Christian Brothers College High School
03.2023 - 05.2024
Guest Services
Centene Ice Arena
06.2022 - 11.2022
Ice Hockey Referee
MO Ice Hockey Officials Association
08.2019 - 06.2022
College Credited Certificate - Business Administration And Managment
Palm Beach State College
High School Diploma -
Christian Brothers College High School
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