Kai Langston
Ogden,UT
Summary
Detail-oriented professional with hands-on experience in retail operations, customer service, commercial landscaping, and equipment maintenance. Holds certifications in Business Communications and Small Engine Technology. Skilled in operating technical diagnostic tools, utilizing POS software, and fostering effective team communication.
Overview
1
1
Certification
2
2
years of post-secondary education
Work History
Sales Associate & Inventory Partner
Foot Locker
Ogden, UT
- Provided exceptional customer service by assisting patrons with footwear and athletic wear selection while supporting front-of-house retail operations.
- Point of Sale (POS) Systems: Processed cash, credit, and gift card transactions accurately while navigating store inventory systems to check product availability across regional locations.
- Barcode Scanners & Inventory Tracking Software: Managed stockroom intake, conducted periodic physical inventory audits, and organized product displays using handheld inventory scanners.
- Customer De-escalation & Communication Tools: Utilized structured conflict-resolution strategies and active listening techniques to resolve customer service inquiries and process returns smoothly.
Landscaping Partner
Parkinson Property Services
, Northern Utah
- Collaborated as groundskeeping partner to deliver high-quality turf care and property upkeep for residential and commercial accounts, enhancing overall landscape appearance.
- Operated commercial zero-turn mowers, line trimmers, hedge trimmers, and industrial leaf blowers to maintain precise property edges and meet turf care standards.
- Irrigation & Site Prep Hand Tools: Used trenching spades, pipe cutters, levelers, and soil tampers to execute bed preparation, plant installation, and basic irrigation system line repairs.
- Executed bed preparation, plant installation, and basic irrigation system line repairs using trenching spades, pipe cutters, levelers, and soil tampers, ensuring efficient project completion.
Education
High School Diploma -
Ben Lomond High School
Ogden, UT 08.2024 - 05.2026
Skills
- Customer service
- Time management
- Team communication
- Positive and professional
- Professional demeanor
Certification
Business Communications Certification: Demonstrated competence in professional written correspondence, public presentation, inter-office communication, and customer relations strategies., Small Engine Tech Certification: Certified proficiency in small internal combustion engine assembly, mechanical troubleshooting, electrical testing, and scheduled equipment maintenance., High School Honors Graduate: Earned academic recognition for maintaining high scholastic standing throughout high school coursework.
Timeline
High School Diploma -
Ben Lomond High School
08.2024 - 05.2026
Landscaping Partner
Parkinson Property Services
Sales Associate & Inventory Partner
Foot Locker