Kai Molander

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

As an Instructional Student Assistant for Ethnic Studies 101, my responsibilities included:

• Evaluated and provided feedback on student reading responses, ensuring thorough and constructive assessment
• Communicated with the professor to ensure accurate grading
• Kept track of hours to report back to school

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
• Contributed to creative process through original ideas and inspiration.
• Created custom drawings and paintings using fabric paints on shoes.
• Made use of materials, such as ink, computer software, paints and pencils to complete unique pieces for customers.
• Ordered and maintained adequate supply of materials, supplies and equipment.
• Designed visual models meeting both aesthetic and technical criteria.
• Developed art and design concepts.

• Kept work area tidy and sanitary, promptly addressing spills and other messes.
• Operated cash register, taking payments and issuing customer receipts.
• Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
• Maintained cleanliness and organization in establishment.
• Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
• Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
• Observed health code regulations and internal policies for cleaning and sanitizing.
• Processed sales transactions for cash, debit and credit purchases.
• Monitored amounts of each ice cream flavor and replaced when depleted.
• Maintained menu knowledge to provide recommendations and answers to customer questions.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Notified supervisor and peers of low product inventory and customer complaints.