Jonathan Michael Cobb II
Cincinnati,USA
Overview
5
5
years of professional experience
Work History
Guest Experience Ambassador
Fc Cincinnati
01.2021 - Current
- Season-Present
- Welcoming guests: Greeting guests upon arrival, making them feel valued and appreciated, and providing a warm and friendly atmosphere
- Assisting with check-in and check-out: Managing the registration process, handling guest requests and inquiries, and ensuring a smooth arrival and departure experience
- Providing information: Offering detailed information about the establishment's facilities, services, amenities, and nearby attractions, assisting guests in making the most of their visit.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Inventory Manager
50 West Brewing Company
02.2023 - Current
- Manage inventory, take orders, serve food and drinks, answer inquiries about menu and comply with wishes of guest, as well as suggestively sell food and drinks
- Work closely with Bussers and Hostess' to ensure guests receive excellent service, manage, maintain, organize and facilitate recreational league activities
- Recorded information, shortages and discrepancies to keep records current and accurate.
Swingline
05.2022 - 07.2023
- Serve food and drinks, comply with the wishes of the guest, work closely with Bussers and
- Hostess' to ensure guests receive excellent service
- Handled food preparation, assembled trays or platters, ensured that food was presented attractively and meets hygiene standards.
Scooter’s Lawn Service
04.2018 - Current
- Established and operated a successful lawn care, yard service and waste removal business including
- Responsible for soliciting, advertising, locating clients, maintaining records and transactions, scheduling, accounting and client relationships.
Babysitter
Neighborhood Families
06.2018 - Current
- Provided basic, and babysitting services on an as needed basis during weekends, vacations and holiday breaks.
Education
Major - Finance, Minor - Entrepreneurship
Miami University, Farmer School of Business
Oxford, Ohio05.2027
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Indian Hill High School
2023
Skills
- Proficient in Python, SQL
- Google Apps Suite
- Microsoft Office Suite
- Customer Service
- Product Sales
- Technologically sound
- Verbal communication
- Critical Creative Thinking
- Guest Experience Management
Additional Information
- Indian Hill High School Investment Club Founder 2022-2023
- Indian Hill High School Hydration Club Co-Founder 2022-2023
- Indian Hill High School Kids Fed 2021-2023
- Indian Hill PRIDE Award recipient 2023 Indian Hill
- Academic Honor Roll 2021-2023
- Academic All-Ohio 2021-2023
- Indian Hill JV/Varsity Basketball Captain
- CHL Scholar Athlete
- Defensive Player Award
- 2020-2023 Indian Hill Varsity Soccer (Scholar Athlete)
- 2021-2023 Indian Hill Varsity Soccer All CHL
Timeline
Inventory Manager
50 West Brewing Company
02.2023 - Current
Swingline
05.2022 - 07.2023
Guest Experience Ambassador
Fc Cincinnati
01.2021 - Current
Babysitter
Neighborhood Families
06.2018 - Current
Scooter’s Lawn Service
04.2018 - Current
Major - Finance, Minor - Entrepreneurship
Miami University, Farmer School of Business
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Indian Hill High School
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