Jennifer Iznaola Arrazcaeta
Sarasota
Summary
Dynamic Guest Experience Ambassador at NexDine Hospitality, adept at fostering positive resident interactions and enhancing emotional well-being. Proven ability to adapt communication styles and collaborate effectively in teams. Skilled in Microsoft Excel and interpersonal communication, driving exceptional service and satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Guest Experience Ambassador
NexDine Hospitality
Sarasota
12.2024 - 07.2025
- Provided ethical, empathetic service in a senior living environment
- Built rapport with residents supporting positive social and emotional experiences
- Collaborated in fast-paced team settings while maintaining professionalism
Server / Waitress
Flik Hospitality
Sarasota
05.2024 - 12.2024
- Delivered consistent, high-quality service while managing time-sensitive tasks
- Adapted communication styles to diverse client needs
- Strengthened interpersonal and observational skills
Entrepreneur
Self-Employed
Havana
07.2021 - 09.2022
- Managed sales, marketing, inventory, and customer relations
- Developed foundational leadership and business development skills
Education
Bachelor of Science - Psychology (Neuroscience Track)
University of Central Florida
Orlando, FLAssociate Degree -
State College of Florida
Bradenton, FLSkills
- Microsoft Word
- PowerPoint
- Excel (Introductory)
- Basic Statistics
- Research Ethics
- Interpersonal Communication
- Ethical Awareness
- Team Collaboration
- Adaptability
- Problem-solving abilities
- Analytical skills
Languages
- Spanish
- English
Programs And Honors
- Tampa Bay B2B Program (STEM Scholars), State College of Florida, Selected Participant
- President's List, State College of Florida, 05/01/25
- Dean's List, State College of Florida, 12/01/24
Certifications And Research Training
- CITI Program - Research & Clinical Compliance Training, 12/01/25, Social & Behavioral Responsible Conduct of Research (Human Subjects), IRB Protocol Review and Ethical Oversight, Clinical Research Foundations, FDA Inspections: Site Preparation and Response, ClinicalTrials.gov Protocol Registration & Results Disclosure, Basic Introduction to Biosafety
- Microsoft Excel 2021 - Introductory Certification, 06/01/25
Timeline
Guest Experience Ambassador
NexDine Hospitality
12.2024 - 07.2025
Server / Waitress
Flik Hospitality
05.2024 - 12.2024
Entrepreneur
Self-Employed
07.2021 - 09.2022
Bachelor of Science - Psychology (Neuroscience Track)
University of Central Florida
Associate Degree -
State College of Florida