Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kai Paddock

Reno,NV

Summary

Compassionate and motivated professional with hands-on experience in rehabilitation support, fitness training, and administrative operations. Currently pursuing a Kinesiology degree for Physical Therapy at Truckee Meadows Community College. After graduating with my Associates Degree, I will be transferring to University of Nevada to continue Physical Therapy. Skilled in assisting patients with mobility, recovery, and wellness programs while also providing excellent front desk, scheduling, and customer service. Dedicated to helping individuals regain strength and confidence in their daily lives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Admissions & Records Student Worker

Truckee Meadows Community College
08.2025 - Current
  • Provide administrative support for the Admissions & Records office.
  • Assist students with enrollment, class registration, transcripts, and academic record inquiries.
  • Maintain accurate records and ensure compliance with institutional policies.
  • Answer phones, respond to emails, and deliver professional customer service.
  • Helped students enroll and drop classes
  • Responded to inquiries regarding records, providing timely assistance to faculty and staff.
  • Collaborated with departments to streamline information flow and improve record-keeping practices.
  • Contributed to auditing efforts by providing accurate documentation and efficient access to necessary files.
  • Conducted regular file purges according to established schedules, reducing unnecessary clutter in storage areas while preserving vital documents securely.

Membership Sales & Personal Training

Fitness Connection – Kietzke Center
05.2024 - Current
  • Assist clients in achieving health and wellness goals through training and education.
  • Manage front desk operations including scheduling, membership updates, and insurance questions.
  • Deliver high-quality customer service while maintaining accurate client records.
  • Signed up new members with health insurance and bank accounts.
  • Offered tours and exceptional customer service to get new members excited to start their health journey.
  • Demonstrated proper form to new gym goers to help them gain knowledge on exercises for their specific goals.
  • Managed inventory for fitness equipment and supplies, maintaining optimal stock levels through regular audits.
  • Increased club revenue by creating targeted marketing campaigns for membership sales and retention.
  • Boosted membership sales by effectively identifying customer needs and recommending suitable membership plans.

Flexologist

Stretch Lab South Reno
08.2024 - 02.2025
  • Work one-on-one with clients (ages 10–96) on assisted stretching, mobility, and recovery programs.
  • Support clients continuing rehab after physical therapy, including those with sports injuries, joint replacements, or chronic conditions.
  • Create customized programs to improve mobility, posture, and function.
  • Used advanced tools to find misalignments to help improve
  • Educate clients on their body and ways to improve their quality of life through careful analyzing of anatomy.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Gym Receptionist

Planet Fitness
06.2022 - 11.2023
  • Managed front desk operations, ensuring seamless check-in and check-out processes for members and guests.
  • Assisted customers with inquiries, providing information on memberships, classes, and facility services.
  • Maintained cleanliness and organization of reception area, creating a welcoming environment for all visitors.
  • Developed strong relationships with members, promoting retention through personalized service and support.
  • Processed membership applications and payments accurately, adhering to organizational policies and procedures.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.

Education

Associate of Science - Kinesiology, Physical Therapy focus

Truckee Meadows Community College
Reno, NV
05.2027

Certified Personal Trainer

National Academy of Sports Medicine (NASM)
11.2023

High School Diploma -

Waltham High School
Waltham
01.2019

Skills

  • Front desk operations & scheduling software
  • Fast learner
  • Insurance and membership assistance
  • Strong communication & active listening
  • Empathy, positivity, and adaptability
  • Leadership qualities
  • Attention to detail
  • Teamwork and collaboration in clinical/fitness environments
  • Problem-solving
  • Friendly and professional

Certification

CPR/AED Certified – Current and Active

Languages

English (fluent)
Italian (conversational)

Timeline

Admissions & Records Student Worker

Truckee Meadows Community College
08.2025 - Current

Flexologist

Stretch Lab South Reno
08.2024 - 02.2025

Membership Sales & Personal Training

Fitness Connection – Kietzke Center
05.2024 - Current

Gym Receptionist

Planet Fitness
06.2022 - 11.2023

Associate of Science - Kinesiology, Physical Therapy focus

Truckee Meadows Community College

Certified Personal Trainer

National Academy of Sports Medicine (NASM)

High School Diploma -

Waltham High School

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