Kai Pajares
San Diego,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Blast And Brew
04.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Worked with Aloha POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help customers make food choices.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
Server and Bartender
Me-n-Ed's Pizza
07.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Desk Assistant
Hertz Car Rental
07.2020 - 02.2021
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Worker
Mon Ami
10.2018 - 07.2019
- My duties included washing dishes, bussing tables and host when needed.
Yard Worker
Lawn Care
06.2017 - 07.2019
- My duties included mowing lawns, trimming hedges, an up cuttings
- As needed I provided other landscaping duties.
Education
High -
Arcata High School
Arcata, CAundefined
Cuesta College
San Luis Obispo, CASkills
- Cool Under Pressure
- Dining Customer Service
- Servsafe Certified
- POS System Operations
- Bar Terminology
- Engaging Customers
- Aloha POS
- Toast POS
- Customer Service
Timeline
Restaurant Server
Blast And Brew
04.2023 - 08.2023
Server and Bartender
Me-n-Ed's Pizza
07.2021 - 08.2023
Desk Assistant
Hertz Car Rental
07.2020 - 02.2021
Worker
Mon Ami
10.2018 - 07.2019
Yard Worker
Lawn Care
06.2017 - 07.2019
High -
Arcata High School
undefined
Cuesta College
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