Nathaniel Raia

Server/ Bartender

• Mixed and served alcoholic beverages, such as martinis, cocktails and margaritas

Wine service

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
• Assisted servers in managing their sections effectively, providing timely water refills and bread service.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.