Kai Smithley
Palmdale,CA
Summary
Proactive and results-driven, I enhanced customer satisfaction significantly at Dick's Sporting Goods by leveraging my expertise in product knowledge and client relationship building. My adeptness in cash handling and problem-solving, coupled with a commitment to friendly service, led to notable improvements in sales and customer engagement.
Overview
1
1
year of professional experience
Work History
Golf Sales Associate and Service Professional
Dick's Sporting Goods, Inc
04.2024 - Current
- Improved customer satisfaction by addressing inquiries, resolving concerns, and maintaining a positive attitude during interactions.
- Conducted product demonstrations, showcasing the latest golf technology advancements to engage customers.
- Assisted in inventory management, ensuring accurate stock levels and timely reordering of popular items.
- Educated customers on proper golf techniques, helping them improve their game while promoting relevant products.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Antelope Valley College
Lancaster, CA06-2025
Skills
- Cash Handling
- Client Relationship Building
- Friendly and Helpful
- Product Knowledge
- Customer Service
- Reliable and Responsible
- Problem-solving abilities
Timeline
Golf Sales Associate and Service Professional
Dick's Sporting Goods, Inc
04.2024 - Current
High School Diploma -
Antelope Valley College
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