Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kai Yang

Summary

Highly motivated and personable professional with a successful track record in management and sales roles. My approach to leadership blends intelligence, adaptability, and a friendly demeanor, allowing me to foster cohesive teams and deliver exceptional results. With strong communication and critical thinking skills, I thrive in dynamic environments, ensuring operational efficiency and customer satisfaction. I possess a positive attitude, coupled with a resilient and open-minded outlook, making me an ideal candidate for a challenging role in sales or management.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Ramen Nagi
08.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Maintain consistent quality according to Company standards with increased efficiency.

Field Radio Operator

United States Marine Corps
08.2018 - Current
  • Demonstrated exceptional communication skills and operational prowess as a field radio operator
  • Thrived in challenging and high-pressure situations, exemplifying resilience and adaptability
  • Recognized for outstanding performance and camaraderie.

Assistant General Manager

AYU Sushi & Noodles
12.2022 - 07.2023
  • Played a key role in the day-to-day operations of a busy sushi restaurant
  • Provided top-notch customer service and promptly addressed concerns to ensure satisfaction
  • Trained staff in food safety and service standards, fostering a motivated and skilled team.

Assistant General Manager

Sushiya
04.2022 - 12.2022
  • Coordinated and supervised daily operations in a highly fast-paced sushi and noodles eatery
  • Managed inventory, vendor relationships, and order logistics efficiently
  • Elevated staff productivity through comprehensive training and constructive feedback.

Operations Supervisor

AtYourGate
10.2021 - 03.2022
  • Maintain and develop new business relationships and customer basis
  • Promotion for brand awareness and service awareness
  • Ensured seamless delivery processes, prioritizing punctual service for airport customers.

Operations Manager

EOS Fitness
06.2021 - 10.2021
  • Maintain and develop new business relationships and customer basis
  • Promotion for brand awareness and service awareness
  • Ensured seamless delivery processes, prioritizing punctual service for airport customers.

Assistant Operations Manager

EOS Fitness
05.2021 - 06.2021
  • Led daily operations, guiding and empowering a team of 15 staff members
  • Devised customer-focused strategies, resulting in a remarkable 20% increase in positive feedback
  • Streamlined processes, optimizing efficiency, and contributing to a 10% reduction in operational costs.

Sales Representative

Unicars Honda
03.2021 - 05.2021
  • Provided expert guidance to customers during the car purchasing process, ensuring a pleasant experience
  • Consistently surpassed monthly sales targets, driven by a perceptive and customer-centric approach
  • Nurtured strong customer relationships, contributing to a loyal and satisfied client base.

Education

High School Diploma - General Studies

Palm Desert High School
Palm Desert, CA
06.2018

Skills

  • Exceptional Client Service
  • Management
  • Team Collaboration
  • Communication
  • Attention to Detail
  • Critical Thinking
  • Positive Attitude
  • Resilience
  • Sales Target Attainment
  • Bilingual (Mandarin, Chinese)

Timeline

Assistant Manager

Ramen Nagi
08.2023 - Current

Assistant General Manager

AYU Sushi & Noodles
12.2022 - 07.2023

Assistant General Manager

Sushiya
04.2022 - 12.2022

Operations Supervisor

AtYourGate
10.2021 - 03.2022

Operations Manager

EOS Fitness
06.2021 - 10.2021

Assistant Operations Manager

EOS Fitness
05.2021 - 06.2021

Sales Representative

Unicars Honda
03.2021 - 05.2021

Field Radio Operator

United States Marine Corps
08.2018 - Current

High School Diploma - General Studies

Palm Desert High School
Kai Yang