Kaia Castro
Boynton Beach
Summary
Approachable and attentive professional with a solid foundation in fitness and customer service. Committed to promoting safe environments while delivering exceptional guest experiences in both fitness and hospitality settings. Proven experience in enhancing guest experiences through effective communication and a warm inviting demeanor. Ready to contribute to a dynamic team focused on exceptional service. Not to mention outgoing with a strong will to create a welcoming atmosphere for guests.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Batch Gastropub
Delray Beach, FL
04.2024 - Current
- Greeted guests warmly and provided seating arrangements in a busy restaurant
- Maintained cleanliness and organization of the front of house area at all times
- Answered phone inquires to schedule and confirm reservations, record takeout orders and respond to service questions
- Managed reservations, waitlists and special requests for large parties
- Monitored dining area for seating availability and ensured prompt guest service
Publix Bagger
Publix
Boynton Beach, FL
09.2020 - 08.2022
- Packed purchased items in a shopping bags approved to avoid bag breaks and spills
- Assisted with organization and cleaning to maintain tidy store appearance
- Greeted customers entering the store with a friendly attitude
- Communicated effectively with customers to enhance their shop experience
Education
High School Diploma -
Dr. Joaquin Garcia Highschool
Lake Worth, FLDegree in Progress - Elementary Education
Florida Atlantic University
Boca Raton, FL05-2029
Skills
- Outgoing
- Time management
- Organization Skills
- Strong Scheduling
- Multi Tasking
- Greeting Guests
- Team Collaboration
- Patience
- Effective Communication
- Fluent in Spanish
Languages
Spanish
Professional Working
Interests
- Love anything and everything health and fitness
- I am a bikini bodybuilder for OCB
- I also enjoy going on run/walks
- Spending time with my friends/family and of course dog
-Laying out by the beach/pool when im not working or at the gym
Timeline
Restaurant Hostess
Batch Gastropub
04.2024 - Current
Publix Bagger
Publix
09.2020 - 08.2022
High School Diploma -
Dr. Joaquin Garcia Highschool
Degree in Progress - Elementary Education
Florida Atlantic University