Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaia Frazier

Winter Springs,FL

Summary

A student studying at Valencia College for Computing Technology and Software Development. A driven sales associate with 4 years of sales and customer service experience in retail. Substantial knowledge of the latest electronics and software. Knows how to fully engage with each customer, provide them with the best solutions, and leave them with an overall great experience . Excited to take on a role that evolves technological and communicative skills, while also using the latest technology to surpass any business goals.

Overview

5
5
years of professional experience

Work History

Apple Reseller Specialist

Apple
03.2022 - Current
  • Provided knowledgeable recommendations on Apple products
  • Drove sales on products and services, meeting or exceeding sales targets
  • Encouraged additional purchases of AppleCare+, accessories, and complementary products
  • Set up and maintained product displays, ensuring they are clean, organized, and fully operational
  • Performed live demonstrations
  • Trained partner staff
  • Monitored inventory levels and assisted with restocking.

Product Flow Specialist

Best Buy
10.2020 - 03.2022
  • Helped drive a positive customer experience
  • Utilized equipment for product movement
  • Recommended products, assisted with sales orders, processed purchases and supported customer obsession
  • Performed opening and closing cleaning duties.

Bookseller (seasonal)

Barnes and Noble Education
10.2019 - 01.2020
  • Assisted with processing sales transactions, greeted customers, answered questions, processed online orders, and stocked shelves.

Education

Bachelor of Computing Technology And Software Development - Cloud Computing

Valencia College
Orlando, FL
12.2025

Associate of Arts - General Studies

Valencia College
Orlando, FL
12.2021

Skills

  • Product Knowledge
  • Teamwork and Collaboration
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Payment Processing
  • Order Fulfillment
  • Shipping management

Timeline

Apple Reseller Specialist

Apple
03.2022 - Current

Product Flow Specialist

Best Buy
10.2020 - 03.2022

Bookseller (seasonal)

Barnes and Noble Education
10.2019 - 01.2020

Bachelor of Computing Technology And Software Development - Cloud Computing

Valencia College

Associate of Arts - General Studies

Valencia College

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Kaia Frazier