KAIA HOLBROOK
Villa Rica,GA
Summary
Healthcare professional prepared for this role with extensive experience in emergency department settings and consistent record of delivering high quality patient care. Known for strong collaboration with medical teams and keen adaptability to fast paced environments. Skilled in patient assessment, emergency response, and medical documentation with reliable and results driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ED Technician
Tanner Medical Center
Villa Rica, GA
08.2025 - Current
- Assessed patient conditions and prioritized care based on severity of injuries.
- Assisted in emergency medical procedures under the supervision of physicians.
- Collaborated with nursing staff to streamline patient flow within the ED.
- Conducted patient intake and triage procedures.
- Facilitated transfer of patients throughout medical facility and between departments.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
ED Registration Representative
Tanner Medical Center
Villa Rica, GA
08.2024 - 08.2025
- Registered patients and collected demographic information efficiently.
- Verified insurance eligibility and ensured accurate data entry in electronic health records.
- Coordinated with medical staff to facilitate patient flow during peak times.
- Managed incoming calls, addressing inquiries and directing patients to appropriate departments.
- Maintained patient confidentiality, adhering to HIPAA regulations while handling sensitive personal and financial information.
- Increased efficiency by effectively prioritizing tasks during periods of high patient volume in the emergency department.
Wellness Coordinator
The Joint Chiropractic North
North Port, FL
08.2022 - 01.2023
- Be able to prioritize and perform multiple tasks
- Manage flow of patients through clinic in an organized manner
- Providing excellent services to members and patients
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Greeting members and patients upon arrival
- Checking members and patients in to see Chiropractor
- Having strong phone and computer skills
- Maintain cleanliness of clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager’s policies, procedures, and direction
Sales Associate
DSW- Designer
02.2022 - 05.2022
- Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store transactions customer transactions, processing incoming shipment, regular cleaning and maintenance
- Greet every customer with a helpful and friendly approach, reading customer cues and matching their needs with your service level
- Responsible for accuracy in counting money and providing change
- Completes all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery
Hostess
Dewey’s Pizza
10.2020 - 10.2021
- Check and prep orders to make sure they were complete and correct to give to customer
- Take orders over the phone and apply discounts, fix any issues with an order, and process gift cards
- Interacted with customers and delivered their order to their car or in the lobby
- Hostess /Server :
- Controlled the dining room and flow
- Applied and set up reservations for customers
- Greeted Customers
- Took customers to their tables
- Got drinks and refills
- Provided utensils and brought out food
- Thoroughly cleaned restaurant for customer and overall safety precautions.
Education
Associate of Science - Nursing
West Georgia Technical College
Waco, GA05-2028
High School Diploma -
North Port High School
North Port03-2022
Skills
- Hardworking
- Teamwork
- Communication
- Problem-Solving
- Adaptability
- Basic life support
- Emergency response
Certification
- Basic Life Support (BLS)
- CNA (July 2026)
Timeline
ED Technician
Tanner Medical Center
08.2025 - Current
ED Registration Representative
Tanner Medical Center
08.2024 - 08.2025
Wellness Coordinator
The Joint Chiropractic North
08.2022 - 01.2023
Sales Associate
DSW- Designer
02.2022 - 05.2022
Hostess
Dewey’s Pizza
10.2020 - 10.2021
Associate of Science - Nursing
West Georgia Technical College
High School Diploma -
North Port High School