Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaia Langlois

Crescent City,CA

Summary

Dedicated employee with strong customer service, multitasking, and time management skills. Committed to delivering exceptional and unforgettable customer experiences.

Overview

1
1
year of professional experience

Work History

Food and Beverage Server

Thunder Valley Casino
Lincoln, CA
07.2023 - 09.2024
  • Solved billing discrepancies and efficiently handled customer payments.
  • Executed opening and closing checklists to facilitate seamless restaurant operations.
  • Provided a welcoming and personable approach to greeting guests, taking beverage orders, and presenting menu options.
  • Elevated beverage sales by offering customized food and drink pairing advice based on specific customer preferences.

Wax Specialist

European Wax Center
Roseville, CA
01.2024 - 06.2024
  • Ensured client satisfaction with treatment results through provision of aftercare instructions.
  • Performed precise waxing techniques on clients tailored to their specific preferences such as Brazilian, full body, bikini line, face, underarm and leg waxing.
  • Cultivated lasting connections with customers, promoting a high rate of return business.

Host

La Popular
Roseville, CA
07.2023 - 09.2023
  • Greeted and escorted incoming guests to assigned dining area while presenting menus.
  • Managed phone calls to schedule reservations, record takeout orders, and resolve service queries.
  • Stayed attentive to server availability and table turnover, ensuring prompt seating of guests.
  • Sustained a well-groomed dining area by providing support to serving staff, food runners, and bussers.

Education

High School Diploma -

Del Norte High School
Crescent City, CA
06.2019

Skills

  • Multitasking
  • Highly professional
  • POS Software
  • Team Collaboration
  • Effective Communication
  • Reliability
  • Adaptability and Flexibility

Timeline

Wax Specialist

European Wax Center
01.2024 - 06.2024

Food and Beverage Server

Thunder Valley Casino
07.2023 - 09.2024

Host

La Popular
07.2023 - 09.2023

High School Diploma -

Del Norte High School

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Kaia Langlois