Kaiden Moua
Saint Cloud,MN
Summary
Skilled Field Service Technician with experience at TUK Technical, specializing in equipment maintenance, troubleshooting, and repair. Strong customer service and communication skills developed as a server at Outback Steakhouse. Efficient in managing time, maintaining service records, and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Field Service Technician/ Customer Support
TUK Technical
02.2024 - Current
- Install, maintain & repair various types of equipment at client locations.
- Provide detailed service records while managing company supplies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Go over invoices with customers and processing customer payments.
Server/ Host
Outback Steakhouse
05.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Processing bills and transactions, managing cash drawers, and providing excellent customer service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Finance
Saint Cloud Technical College
Saint Cloud, MN05.2026
High School Diploma -
South Saint Paul High School
South St. Paul, MN05.2022
Skills
- Problem-Solving
- Troubleshooting and repair
- Field Repairs
- Customer Service
- Light Cash-Handling
- Multi-Tasking
- Work order management
Timeline
Field Service Technician/ Customer Support
TUK Technical
02.2024 - Current
Server/ Host
Outback Steakhouse
05.2022 - 12.2023
Associate of Applied Science - Finance
Saint Cloud Technical College
High School Diploma -
South Saint Paul High School
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