Kaiden Simomoto

Lester's Diner

08.2021 - Current

Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Addressed customer needs and made product recommendations to increase sales.
Answered questions about store policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Worked with floor team and managers to meet wide range of customer needs.
Processed refunds and exchanges in accordance with company policy.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Summary