Compassionate and personable healthcare professional with a proven ability to connect with patients and deliver exceptional care. Possesses a solid understanding of medical terminology, patient care techniques, and vital signs monitoring, along with foundational skills in venipuncture and infection control. Committed to enhancing patient comfort and well-being through attentive support while ensuring efficient clinic operations. Passionate about making a meaningful impact on patient experiences and fostering a positive healthcare environment.
Work History
Phlebotomist
2 Months
Kootenai Medical Center | 06.2026 - Current
Collected blood samples using proper techniques to ensure patient safety and comfort.
Prepared lab specimens for analysis, adhering to strict quality control protocols.
Maintained accurate patient records and documentation in electronic health systems.
Communicated effectively with patients to explain procedures and address concerns.
Ensured compliance with infection control standards during all phlebotomy procedures.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Certified Nursing Assistant
6 Months
Kootenai Health | 09.2025 - 03.2026
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and documented changes in patient conditions accurately.
Collaborated with nursing staff to develop individualized care plans for patients.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Built rapport with patients and families, providing emotional support during difficult times.
Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
Brand Ambassador
3 Months
American Eagle Outfitters, Inc | 11.2025 - 02.2026
Introduced sales and promotions to foster customer loyalty.
Effectively built relationships with both established and potential customers.
Engaged customers in conversations to understand their needs and preferences. to provide product and service information.
Employed basic selling techniques to engage with customers.
Collaborated with team members to maintain a clean and organized sales floor.
Maintained an up-to-date knowledge base on current industry developments.
Communicated regularly with team members regarding progress updates on projects.
NAC
1 Year
Providence | 12.2022 - 12.2023
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Maintained clean and safe environment, reducing risk of infections and promoting health.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.