Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kaidence Smith

Wilsonville,OR

Summary

Versatile professional with a strong track record at Bullwinkle Entertainment, excelling in coordinating diverse populations and staff development. Expertise in animal handling and team building has led to significant improvements in therapeutic and operational outcomes. Recognized for exceptional relationship-building skills and complex problem-solving abilities, consistently achieving results that exceed expectations.

Overview

7
7
years of professional experience

Work History

Trainer/Barn Manager

TCTC
Wilsonville, OREGON
01.2017 - 01.2024
  • Coordinated training sessions and barn management at TCTC involving diverse groups including refugees and individuals with special needs.
  • Promoted understanding of equestrian practices while encouraging meaningful horse-human relationships.
  • Monitored and managed horse recovery processes, adapting methods for successful rehabilitation.
  • Extended effort to guarantee effectiveness of therapeutic activities.

Supervisor

Bullwinkle Entertainment
Wilsonville, OREGON
06.2022 - 07.2023
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Directed and supervised a team of 15 employees in daily operations.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Identified needs of customers promptly and efficiently.
  • Complied with company policies, objectives and communication goals.
  • Maintained positive working relationship with fellow staff and management.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Team Member

Qdoba
Wilsonville, OREGON
09.2021 - 08.2022
  • Prepared customized meals while maintaining high service standards during customer interactions.
  • Ensured a well-organized and efficient work environment to enhance productivity.
  • Thrive in fast-paced, high-stress environments by consistently solving emerging problems.
  • Handled customer needs efficiently.

Education

High School Diploma -

Wilsonville Highschool
Wilsonville, OR
05-2023

Skills

  • Coordination of Varied Populations
  • Learning Requirement Evaluation
  • Animal handling
  • Manufacturing
  • Feedback delivery
  • Group and individual instruction
  • Assessment techniques
  • Lesson plan development
  • Schedule development

  • Attention to detail
  • Staff development
  • Task delegation
  • Complex Problem-solving
  • Training and mentoring
  • Relationship building
  • Goal oriented
  • Team building
  • Decision-making

Affiliations

I’ve had the privilege of working with TCTC, an organization dedicated to supporting children and young adults who have experienced deep trauma due to displacement and loss for many years. At the heart of our mission is the belief in healing through trust, and I’ve been honored to help guide these young people toward rebuilding it.

In our camps, we offer more than just shelter—we provide a safe space where participants can begin to heal. Through activities like art, nature walks, gardening, and equine therapy, we nurture both emotional and physical recovery. The horses, many of whom have themselves survived abuse and neglect, play a key role in the process. Their resilience becomes a living example of trust and recovery for the children and young adults we serve.

It’s a deeply personal experience for me, as I’ve witnessed firsthand how these young people begin to trust again, not only in others but also in themselves. I believe in the power of connection, and being a part of their journey has reinforced my commitment to supporting those in need and giving back to those who have faced unimaginable challenges.

Timeline

Supervisor

Bullwinkle Entertainment
06.2022 - 07.2023

Team Member

Qdoba
09.2021 - 08.2022

Trainer/Barn Manager

TCTC
01.2017 - 01.2024

High School Diploma -

Wilsonville Highschool
Kaidence Smith