Kaiden LaFountain
Allendale,MI
Summary
Enhanced customer experiences and facility operations at The Pack Indoor Dog Park & Long Island Cafe, showcasing exceptional multitasking and interpersonal communication skills. Excelled in team collaboration and organization, significantly improving service delivery and safety standards. Comfortable with the POS system and adept at fostering positive environments for clients and customers alike.
Overview
3
3
years of professional experience
Work History
Animal Care Attendant
The Pack Indoor Dog Park
12.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed approximately 20–30+ dogs per shift.
- Confirmed appointments, checked in/communicated with clients, and updated client records.
- Promoted a safe environment for staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Server/Hostess
Long Island Cafe
09.2021 - 08.2023
- Demonstrated strong multitasking skills by balancing responsibilities such as answering phone calls, greeting guests, updating reservation logs, and managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep the dining room and work areas clean.
Education
Bachelor of Arts - Public Relations & Advertising
Grand Valley State University
Allendale, MI2026
Skills
- Customer Service
- Direct Patient Care
- Interpersonal Communication
- Multitasking Proficiency
- Organization Skills
- Time Management
- Team Collaboration
Timeline
Animal Care Attendant
The Pack Indoor Dog Park
12.2023 - Current
Server/Hostess
Long Island Cafe
09.2021 - 08.2023
Bachelor of Arts - Public Relations & Advertising
Grand Valley State University
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