Kaidyn Cobb

Amherst,OHIO

Overview

year of professional experience

Summary

I excel in guest advocacy, significantly enhancing guest satisfaction through communication and personalized service. My ability to handle stress and resolve issues efficiently, coupled with expertise in customer service, the ability to successfully open the store and reduced wait times, and showcasing my strong empathy and operational skill while working with guests.

Work History

Guest Advocate

Target Logistics

11.2023 - Current

Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Optimized store operations by assisting with opening or closing procedures as needed.
Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.

Education

Associate Degree In Nursing - Nursing

Lorain County Community College

Elyria, OH

High School Diploma -

Vermillion High School

Vermillion Ohio

2023

Skills

Exceptional communication
Strong empathy

Stress tolerance
Guest relations

Timeline