Kaiesha Scantlebury
Philadelphia,PA
Summary
Criminal Justice graduate with strong analytical, decision-making, and communication skills. Experienced in reviewing detailed information, maintaining accurate records, and working in fast-paced environments. Able to evaluate documentation, apply rules and procedures, and communicate clear outcomes. Highly organized with the ability to manage multiple tasks and interact professionally with the public.
Overview
7
7
years of professional experience
Work History
Heavy Project Team Associate (Project Based)
Driveline Retail
02.2024 - 03.2025
- Interpreted detailed project plans and applied guidelines to ensure accurate execution
- Made real-time decisions to resolve issues and maintain workflow efficiency
- Trained team members on procedures, safety standards, and expectations
- Maintained organization and documentation of project completion
- Worked in fast-paced environments requiring accuracy and adaptability
Postal Support Employee Sales and Services Associate
United States Postal Service
Paoli, PA
11.2023 - 02.2024
- Processed transactions and maintained accurate financial and service records
- Reviewed and redirected sensitive documentation to appropriate destinations
- Provided customer service and resolved inquiries in high-volume environments
- Followed federal procedures and policies to ensure compliance
Overnight Remodel Associate (Project Based)
Walmart
Springfield, PA
04.2023 - 11.2023
- Assisted store remodel teams with fixture setup, inventory placement, and space optimization.
- Collaborated with store operations to maintain efficiency during renovation phases.
- Ensured merchandise was accurately stocked, organized, and displayed.
Postal Support Employee Sales and Services/Distribution Associate
United States Postal Service
Exton, PA
10.2022 - 03.2023
- Processed and tracked large volumes of mail and documentation using automated sorting systems.
- Maintained accuracy in scanning, routing, and record-keeping systems
- Identified and corrected errors to ensure proper distribution
- Worked under strict deadlines with attention to detail
Application Processor
Citi/Adecco Staffing
Newark, DE
12.2021 - 09.2022
- Reviewed applications and supporting documents for accuracy and completeness
- Identified discrepancies and followed up to resolve missing information
- Maintained detailed digital records and ensured proper documentation
- Performed high-volume data entry with strong attention to detail
Home Health Aide
Quality Angels Home Care Agency
Philadelphia, PA
07.2018 - 12.2021
- Maintained accurate documentation of client care and progress
- Communicated effectively with clients, families, and supervisors
- Managed schedules and ensured compliance with care plans
- Handled sensitive situations with professionalism and discretion
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH03-2026
Associate of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH05-2025
Skills
- Decision-Making & Problem Solving
- Document Review & Analysis
- Research & Information Evaluation
- Record Keeping & Documentation
- Customer Service & Communication
- Microsoft Word, Excel, PowerPoint
- Time Management & Multitasking
- Working with Sensitive Information
Timeline
Heavy Project Team Associate (Project Based)
Driveline Retail
02.2024 - 03.2025
Postal Support Employee Sales and Services Associate
United States Postal Service
11.2023 - 02.2024
Overnight Remodel Associate (Project Based)
Walmart
04.2023 - 11.2023
Postal Support Employee Sales and Services/Distribution Associate
United States Postal Service
10.2022 - 03.2023
Application Processor
Citi/Adecco Staffing
12.2021 - 09.2022
Home Health Aide
Quality Angels Home Care Agency
07.2018 - 12.2021
Associate of Science - Criminal Justice
Southern New Hampshire University
Bachelor of Science - Criminal Justice
Southern New Hampshire University