Kaija Hargrove
Summary
Motivated and detail-oriented individual seeking a flexible data entry position where I can utilize my strong communication, organizational, and time management skills. Looking for a role that allows me to balance my school commitments, with a focus on efficiency and accuracy.
Healthcare professional known for high standards and impactful results. Background includes managing patient interactions, resolving complex inquiries, and enhancing overall patient satisfaction. Proven team collaborator with flexible approach to changing needs and commitment to achieving objectives. Skilled in communication, problem-solving, and adaptability.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Courier
Sychrony
05.2026 - Current
- Coordinated timely delivery of medical supplies across multiple locations, ensuring adherence to safety protocols.
- Maintained accurate records of shipments and deliveries using inventory management systems.
- Streamlined logistics processes, enhancing efficiency in routing and reducing delivery times.
- Trained new team members on operational procedures and compliance guidelines for medical transport.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
Delivery Driver
FedEx
09.2025 - Current
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed daily routes, optimizing delivery schedules for improved time management.
- Utilized handheld devices for tracking shipments and confirming delivery status.
- Conducted vehicle inspections to ensure compliance with maintenance standards.
- Trained new drivers on operational procedures and safety practices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Direct Support Professional
RHA
08.2023 - 06.2026
- Worked with individuals with Intellectual and Developmental Disabilities (IDD) to support daily activities and enhance quality of life.
- Assisted with personal care, transportation, and medication management.
- Fostered a safe and supportive environment for clients, providing companionship and guidance as needed.
- Supported individuals with developmental disabilities in daily living activities and community integration.
- Assisted clients in achieving personal goals through skill-building and empowerment strategies.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Medication Technician
the Landings of Smithfield
02.2026 - 05.2026
- Administer medications according to prescribed schedules and protocols.
- Monitor residents for side effects and report changes in health status.
- Maintain accurate medication records and documentation for compliance.
- Conduct regular audits of medication inventory for accuracy and availability.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Monitored patient responses to medication to report adverse reactions quickly.
Picker & Packer
Amazon
01.2022 - 01.2024
- Efficiently picked and packed items for shipment, ensuring accuracy and speed.
- Maintained organized workstations, consistently meeting performance targets.
- Collaborated with team members to meet daily quotas and optimize workflow.
Telecommunication Representative
Smart Shift
01.2021 - 01.2023
- Answered inbound calls, providing information and assistance to clients.
- Managed and resolved customer concerns in a professional and timely manner.
- Utilized various systems and software to document interactions and track issues.
Education
Nail Technician Program -
Lenoir Community College
05-2025
Medical Billing And Coding Diplomia - Medical Billing And Coding
Ultimate Medical Academy
09-2025
High School Diploma -
Southern Wayne High School
06-2019
BBA - Healthcare Buisness Administration
Southern New Hampshire University
Hooksett, NH06-2028
Skills
- Technical Skills: Microsoft Word, Excel, PowerPoint, Adobe Suite
- Communication: Strong verbal and written communication skills
- Time Management: Ability to prioritize tasks effectively and manage multiple responsibilities
- Teamwork: Comfortable working collaboratively in team environments
- Data Entry: Experienced in accurate and efficient data entry
- Customer Service: Professional and empathetic interaction with clients and customers
- Handling pharmaceutical materials
- Clerical support
- Documentation
Certification
Med Tech License (2024)
Timeline
Medical Courier
Sychrony
05.2026 - Current
Medication Technician
the Landings of Smithfield
02.2026 - 05.2026
Delivery Driver
FedEx
09.2025 - Current
Direct Support Professional
RHA
08.2023 - 06.2026
Picker & Packer
Amazon
01.2022 - 01.2024
Telecommunication Representative
Smart Shift
01.2021 - 01.2023
Nail Technician Program -
Lenoir Community College
Medical Billing And Coding Diplomia - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Southern Wayne High School
BBA - Healthcare Buisness Administration
Southern New Hampshire University