KAILA J. RUFFIN
Glenn Dale,Maryland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Maryland Leadership Workshop, Germantown, Maryland
- Led conversation during Diversity Training workshops
Warm nights, Saint George's Episcopal Church in Glenn Dale, Maryland
02.2020
- Served food to the less fortunate
Warm nights, Saint George's Episcopal Church in Glenn Dale, Maryland
12.2019
- Served food to the less fortunate
Salvation Army Volunteering, Washington Dc
11.2019
- Spent the day before Thanksgiving, serving the less fortunate food and serving them desert as well
Warm nights, Saint George's Episcopal Church in Glenn Dale, Maryland
10.2019
- Served food to the less fortunate
House of Ruth, Hyattsville, Maryland
10.2019
- Spent the day redecorating and repainting, the houses of young women
Coffee Barista
Target-Starbucks
03.2021 - Current
- Memorized Starbucks drink menu ( Starbucks)
- Served customers customized drinks or standard drink from the menu & warmed pastries (Starbucks)
- Back stocked and restocked food items and syrups (Starbucks)
- Pulled pastries and sandwiches for the next work day (Starbucks)
- Preformed opening and closing procedures for Starbucks.
- Back stocked and restocked items on the sales floor (Target)
- Handled money and presented good customer service to customers (Target)
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Retail Sales Associate
Hot Topic
07.2021 - 10.2021
- Dealt with customer complaints -Rang up customers dealing with big bills and credit card transactions -disinfect store after closing -Back stock and Stock out shipment
- Worked varied hours to meet seasonal and business needs.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Front Desk Receptionist
PGCPS
07.2021 - 08.2021
- Answered phones to deal with parent complaints, inquiries about the school, and summer school programs -Sorted student paperwork such as report cards, registration forms, and withdrawal forms. -Organized student information sheets and registration packets
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Cashier
ASTRO DONUTS & FRIED CHICKEN
06.2021 - 07.2021
- Taking Orders from customers -learning/studying the menu to give customers more information about the stores products -Study menu items and stand out register to ring up customers -dealt with cash and card transaction payments
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Summer Guide/Counselor, French Camp
Dora Kennedy French Immersion School
05.2019 - 08.2019
- Planned and taught French-language games
- Supervised the younger campers, ages 5 to 7, throughout the camp day
- Monitored the campers on the weekly field trips
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Facilitated group bonding activities among participants, fostering a sense of camaraderie during multi-day excursions.
- Supervised field trips effectively ensuring safety precautions were taken at all times.
- Enhanced camper experiences by developing and implementing creative, engaging activities.
Education
Film
Spelman College
Atlanta, Georgia05.2027
Saint Vincent Pallotti High School (SVPHS)
Laurel, Maryland05.2023
Skills
- Fluent in French
- Some knowledge of Russian
- American Red Cross Certified in Babysitting Training
- Critical Thinking
Accomplishments
- Principal’s List Academic Honor Roll (4.0 GPA), SVPHS 2019-2023
- Girl Scouts Silver Award Recipients 2017
- French Honor Society 2019-Present
- National Honor Society- Inducted May 2022
- Invited to National Honor Society- 2020-2023
- French and Math Tutor - 2019
French Tutoring Services
2019 - Present, Provide French tutoring lessons for 5 to 8 year old students at my middle school, Discuss tutoree’s progress with parent(s)
Clubs And Organizations
- French Honors Society 2020- 2023
- NSHS 2019-2023
- UNION LEADER 2022-2023
Activities At Spelman
- Backlight Student Film Festival
- The Green Screen Project- 2024 Film Festival
- French Club tutor
- Oversaw English Class Script Assignment
- Volunteered at Spelman’s 2024 Research Day
- Organized French Culture Day with the French Club
- Directed and Wrote two documentaries
Volunteer Experience
- Warm nights, Saint George's Episcopal Church, Glenn Dale, Maryland, 10/2019, Served food to the less fortunate
- House of Ruth, Hyattsville, Maryland, 10/2019, Spent the day redecorating and repainting, the houses of young women
- Salvation Army Volunteering, Washington Dc, 11/2019, Spent the day before Thanksgiving, serving the less fortunate food and serving them desert as well
- Warm nights, Saint George's Episcopal Church, Glenn Dale, Maryland, 12/2019, Served food to the less fortunate
- Warm nights, Saint George's Episcopal Church, Glenn Dale, Maryland, 02/2020, Served food to the less fortunate
Extracurricular Activities
Bowie Blue jays Softball -2017 JV Volleyball- 2019 – SVPHS Varsity Softball 2022-2023 SVPHS Girl Scouts, Girl Scouts Council Nation’s Capital 2014 - 2023
Languages
French
Full Professional
Timeline
Retail Sales Associate
Hot Topic
07.2021 - 10.2021
Front Desk Receptionist
PGCPS
07.2021 - 08.2021
Cashier
ASTRO DONUTS & FRIED CHICKEN
06.2021 - 07.2021
Coffee Barista
Target-Starbucks
03.2021 - Current
Warm nights, Saint George's Episcopal Church in Glenn Dale, Maryland
02.2020
Warm nights, Saint George's Episcopal Church in Glenn Dale, Maryland
12.2019
Salvation Army Volunteering, Washington Dc
11.2019
Warm nights, Saint George's Episcopal Church in Glenn Dale, Maryland
10.2019
House of Ruth, Hyattsville, Maryland
10.2019
Summer Guide/Counselor, French Camp
Dora Kennedy French Immersion School
05.2019 - 08.2019
Maryland Leadership Workshop, Germantown, Maryland
Film
Spelman College
Saint Vincent Pallotti High School (SVPHS)
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