Roberto Aparicio
Washington
Summary
Professional with extensive experience in customer service and team management, demonstrating effective communication and emotional intelligence in diverse environments. Proven ability to empower teams through delegation and inspirational leadership, while maintaining a strong focus on problem-solving and adaptability. Skilled in inventory control and cash handling, ensuring accurate financial operations and efficient resource management. Proficient in digital tools relevant to management, enhancing operational efficiency and team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle Restaurant
Washington
02.2018 - Current
- Customer Service
- Effective communication, emotional intelligence, delegation, problem solving, inspirational leadership, and adaptability
- Planning and organization
- Team empowerment
- Digital skills I master the digital tools and technologies relevant to management
- Inventories, cash closing, food inventory.
House Cleaning
Yanira house cleaning
Woodbridge
03.2013 - Current
- Ability to sweep, vacuum, mop, clean furniture, disinfect, and use various cleaning products. Attention to detail, physical stamina, and the ability to work in a team are also required.
Education
Some College (No Degree) - Architectural Technician
ITCA FEPADE
Care.Panamericana,Santa Tecla, El Salvador Skills
- Customer service
- Team management
- Inventory control
- Cash handling
- Digital tools
- Problem solving
- Team building
- Employee training
- Planning and organization
- Inspiring leadership
- Attention to detail
- Conflict resolution
- Inventory management
- Flexible schedule
- Staff training and development
- Work Planning and Prioritization
- Staff supervision
- Crew leadership
- Staff management
- Staff motivation
- Supply ordering
- Positive attitude
Languages
English
Professional
Spanish
Professional
Certification
CFPM Certificate
Certified in food protection
References
References available upon request.
Timeline
Service Manager
Chipotle Restaurant
02.2018 - Current
House Cleaning
Yanira house cleaning
03.2013 - Current
Some College (No Degree) - Architectural Technician
ITCA FEPADE