Summary
Overview
Work History
Education
Skills
Certification
Roles And Responsibilities
Position
Personal Information
Timeline
Generic

Kaila Hairston

Yorktown,VA

Summary

To obtain a Process Assistant position that will enable to use strong skill-set and ability. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Process Guide

Amazon
06.2023 - Current
  • Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
  • Implemented process improvements for increased productivity and cost savings.
  • Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
  • Collaborated with cross-functional teams to identify opportunities for process optimization.
  • Consistently lifted materials weighing as much as 50 pounds
  • Guided groups of up to 20 people on inbound dock.

Shipping and Receiving Coordinator

C&F International
03.2022 - 11.2022
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled day-to-day shipping and receiving overseeing more than 300 packages per day

Dietary Aide

Bon Secours Health System
10.2017 - 01.2018
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Distributed food during busy peak periods to drive customer satisfaction.

Housekeeping

COASTAL GROUP
08.2011 - 11.2013
  • Housekeeping
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs
  • Rotated linens in storerooms and replenished when supplies ran low

Cashier

McDonalds
01.2013 - 03.2013
  • Greeted customers entering store and responded promptly to customer needs
  • Restocked and organized merchandise in front lanes
  • Streamlined checkout process for increased efficiency and reduced waiting times
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty
  • Performed cash, card and check transactions to complete customer purchases
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules

Food Service

Christopher Newport University
08.2012 - 12.2012
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Developed and maintained positive relationships with customers to enhance service.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated dishwasher and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Developed and maintained positive relationships with customers to enhance service
  • Prepared and served various food and drink items to customer specifications in fast-paced environments
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas

Education

GED -

Menchville High School
Newport News, VA
01.2007

Skills

  • Risk Assessment
  • Feedback Management
  • Performance Metrics
  • Organizational Skills
  • Standard Operating Procedures
  • Team Leadership
  • Goal Setting
  • Active Listening
  • Strategic Planning
  • Self-motivation
  • Problem Solving
  • Customer Service
  • Attention to Detail
  • Task Prioritization

Certification

Food Safety

Roles And Responsibilities

Completed all financial transactions, operating a cash register. Received all payments by cash, credit cards, debit cards, gift cards. Greeted customers in a professional manner. Maintained a well-cleaned area at all times. Provided great customer service.

Position

Cashier

Personal Information

Relocation: Anywhere

Timeline

Process Guide

Amazon
06.2023 - Current

Shipping and Receiving Coordinator

C&F International
03.2022 - 11.2022

Dietary Aide

Bon Secours Health System
10.2017 - 01.2018

Cashier

McDonalds
01.2013 - 03.2013

Food Service

Christopher Newport University
08.2012 - 12.2012

Housekeeping

COASTAL GROUP
08.2011 - 11.2013

GED -

Menchville High School

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Kaila Hairston