Kaila Lucente
Bristol
Summary
Reliable and adaptable with excellent communication and problem-solving skills while working as a Certified Nursing Assistant and Unit Secretary. With over 7 years of experience in a fast-paced, hospital environment with certifications in BLS and CNA. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Adept at multitasking, problem-solving, and resourcefulness in all aspects of care and service. Ready to leverage clinical and administrative expertise in a customer service role to enhance client satisfaction and support team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant// Unit Secretary
Froedtert South
01.2018 - Current
- Background in fast-paced hospital settings
- Providing patients/residents with care and companionship
- Monitoring vital signs
- Cancer center experience
- IV insertion
- Patient and staff scheduling/coordination
- Supply and inventory management
- Superior organization/administrative skills
Assistant Teacher
Rec Plex
01.2013 - 01.2018
- Helping the lead teacher with lesson planning, organizing materials, and carrying out activities
- They help implement the curriculum and ensure the classroom runs smoothly
- Assistant teachers provide supervision during activities to ensure children are safe and engaged
- Overall, assistant teachers play a vital role in creating a positive, nurturing environment that supports both the educational and emotional development of preschool children
Sales/ Cashier
Abercrombie
01.2012 - 01.2013
- Impact and recovery duties to ensure store was clean and organized
- Inventory management to cover our sales
- Assisted customers out on floor to ensure increased sales
- Assisted in checking in our shipments as well as putting away new stock
Education
High School Diploma -
MONROE VIRTUAL
01.2014
Some Nursing -
GATEWAY TECHNICAL COLLEGE
01.2021
Skills
- Nursing assistant
- Unit Secretary/Scheduling
- Hospital Experience
- IV insertion
- BLS
- Patient care
- Medical terminology
- Compassion and empathy
- HIPAA
- Complex Problem-solving
- Team collaboration
- EPIC Systems
- Microsoft Excel
- Microsoft Word
- Early Education
- Organized
- Time management
- Vital signs monitoring
Certification
- Basic Life Support Certification, 02/01/24, 02/01/26
- Certified Nursing Assistant, 02/01/18, Present
Awards
- Shining Star, 12/01/22, Awarded for quick response during a critical event in which I assisted a nurse in providing immediate care early into my shift.
- Shining Star, 10/01/18, Recognized for dependability, promptness, friendliness, and commitment to providing excellent patient care.
Languages
English
Native or Bilingual
Timeline
CNA - Certified Nursing Assistant// Unit Secretary
Froedtert South
01.2018 - Current
Assistant Teacher
Rec Plex
01.2013 - 01.2018
Sales/ Cashier
Abercrombie
01.2012 - 01.2013
Some Nursing -
GATEWAY TECHNICAL COLLEGE
High School Diploma -
MONROE VIRTUAL
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