Kaila Ryan

• Utilized advanced estimation software to enhance accuracy and efficiency of cost calculations. Generated timely proposals to clearly communicate correspondence and bid clarifications.
• Assisted customers in selecting the most suitable roofing materials based on their needs and budget. Provided technical advice on roofing installation, maintenance and repair.
• Negotiated contracts with clients while maintaining a positive relationship with them. Consistently followed up with customers to determine satisfaction levels.
• Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate. Inspected buildings to determine work needed to maintain buildings to code and desired standards.
• Facilitated pre-construction meetings to align project team on scope, budget, and timeline. Communicates frequently with project managers regarding progress updates on bids and estimates submitted by the company.
• Obtained bids from vendors and subcontractors to make cost-effective selections. Efficiently completed material orders, resulting in all projects being completed on time and under budget.

• Professionally served as a point of contact for project scheduling and changes, to maintain oversight while keeping progress on track.
• Conferred with other managers, technical personnel, and team leaders to coordinate site work and maintain tight schedules.
• Estimated permit obtainment, materials, and labor requirements to complete jobs within budgetary and timeline requirements.
• Coordinated schedules and assigned day-to-day activities of crews to satisfy project needs based on project requirements and individual team member strengths, including subcontractors, ensuring that each shift had adequate coverage, so that jobs could be completed on time.
• Contacted subcontractors and requested bids for projects, assessing whether these quotes met budgetary requirements.
• Offered technical expertise to customers, administrative staff, and business leaders to accomplish smooth project rollouts.
• Coordinated safety meetings by organizing safety topics to be discussed biweekly.
• Managed fleet vehicles: scheduled maintenance and repairs.

• Interacted professionally with customers and internal personnel, answering questions as well as responding to phone and email inquiries.
• Coordinated and managed daily administrative operations of the office.
• Replenished office supplies, placing new orders for restocking to maintain inventory based on demand and budgetary restraints. Managed office paperwork, including scanning documents, and routing business correspondence.
• Reviewed documents and obtained additional information to complete accurate paperwork, and avoid delays.
• Handled requests for information, delegating tasks to appropriate employees to optimize customer service.
• Coordinated schedules, administrative functions, quality assurance, and process improvements to bolster operational output.

*References available upon request.