Open To Work
Kaila Sayeg
Long Beach,CA
Summary
Adaptable professional with 10+ years of experience in customer service and administrative support. Proven ability to thrive in fast-paced environments, quickly learn new systems and processes, and take on responsibilities beyond core duties when needed. Strong team player dedicated to providing exceptional customer service, supporting daily operations, and maintaining a positive, professional experience for clients and staff.
Overview
2027
2027
years of professional experience
Work History
Recruiter/Office Coordinator
Express Employment Professionals
Long Beach, California
2026 - Current
- Managed full-cycle recruiting efforts including sourcing, interviewing, onboarding, and placing qualified candidates with client companies across multiple industries.
- Supported business development and sales initiatives by assisting with client communication, lead follow-ups, staffing requests, and workforce solutions.
- Maintained compliance with employment policies and labor regulations by processing onboarding paperwork, verifying I-9 documentation, and managing employee records.
- Oversaw daily administrative and front office operations including answering multi-line phones, scheduling appointments, handling correspondence, and preparing reports.
- Utilized recruiting, payroll, and office management systems to maintain accurate databases, track candidate activity, and improve operational efficiency in a fast-paced staffing environment.
Insurance Operations Specialist
Francis L Dean & Associates
2023 - 2026
- Supported daily operations for an insurance brokerage focused on sports, events, leisure, and small business coverage
- Helped agents and clients with quotes, policy changes, renewals, and general coverage updates
- Reviewed and processed policy documents to keep information accurate and aligned with underwriting requirements
- Handled inbound calls and emails from clients and agents, resolving questions about coverage, billing, and policy status
- Updated and maintained records in internal systems and CRM tools to keep policy information organized and up to date
- Worked with internal teams to help issue certificates of insurance and other policy documents in a timely manner
Project Manager
East 23rd Builders
Manhattan Beach, California
2021 - 2023
- Coordinated project schedules and timelines for multiple construction initiatives.
- Facilitated communication between team members and subcontractors on-site.
- Managed project documentation and maintained accurate records for compliance.
- Organized project meetings to discuss updates, challenges, and solutions collaboratively.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
General Manager
Thunderbolt Pizza
2019 - 2022
- Managed all day-to-day restaurant operations including front of house (FOH) and back of house (BOH) teams, hiring, training, inventory, vendor relationships, and compliance
- Built and led a team of 15+ employees, handling onboarding, scheduling, and performance management to keep operations running smoothly
- Used 7shifts to manage employee scheduling and run payroll.
- Maintained inventory levels, coordinated with vendors, and helped control costs through consistent ordering and monitoring usage
- Handled customer concerns and escalations directly, focusing on quick resolution and maintaining positive guest experiences
- Worked closely with staff in a fast-paced environment to improve communication between front of house and back of house and keep service efficient
Office Coordinator
Avant Garde Salon
2014 - 2019
- Coordinated daily salon operations, ensuring smooth client flow and efficient scheduling.
- Managed client booking system, appointment scheduling, and front-desk communications.
- Processed payroll and maintained accurate employee and financial records.
- Oversaw inventory management and vendor ordering to maintain stock levels
- Delivered exceptional customer service, supporting both stylists and clientele.
- Implemented client retention tracking that boosted repeat business and referrals by 15%.
Education
Associate's Degree - Communication (Honors)
Long Beach City College
Long Beach01.2018
Bachelor of Arts - Communication
California State University
Long BeachFitness Instructor Certification -
New Skill Academy
OnlineSkills
- Thrive in a fast-paced work environment
- Time Management & Organization
- Adaptability and Problem Solving
- Multi-line Phone Systems & Customer Support
- Microsoft Excel, Google Sheets, Adobe Acrobat
- Salesforce, Paylocity, Calendly
- AI Tools: ChatGPT, Claude, Gemini
- EMR system, CRM systems
- Multitask
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $95000/yrTimeline
Recruiter/Office Coordinator
Express Employment Professionals
2026 - Current
Insurance Operations Specialist
Francis L Dean & Associates
2023 - 2026
Project Manager
East 23rd Builders
2021 - 2023
General Manager
Thunderbolt Pizza
2019 - 2022
Office Coordinator
Avant Garde Salon
2014 - 2019
Associate's Degree - Communication (Honors)
Long Beach City College
Bachelor of Arts - Communication
California State University
Fitness Instructor Certification -
New Skill Academy