Kaila True
Cincinnati,OH
Summary
Dedicated accounting student and Merit List honoree at Cincinnati State Technical and Community College with experience in tax preparation and financial documentation. Expertise in cash handling, transaction accuracy, and regulatory compliance while upholding client confidentiality. Strong communication and organizational skills enhance the ability to deliver precise financial support in fast-paced environments.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Food Service Associate
Good Samaritan Hospital
Cincinnati, OH
06.2025 - Current
- Delivered prompt and courteous service to thousands of daily patients, staff, and guests while maintaining high satisfaction ratings throughout the facility.
- Assisted in food preparation and meal service in a fast-paced hospital environment.
- Monitored food safety standards by following HACCP guidelines and recording temperatures of equipment to ensure compliance and safe food handling.
- Ensured compliance with food safety standards by accurately logging temperatures according to HACCP guidelines.
- Maintained cleanliness and organization of workstations, contributing to successful health inspections with zero safety or hygiene violations.
Tax Associate
H&R Block
Cincinnati, OH
01.2023 - Current
- Prepared federal and state tax returns for 75+ clients via virtual and in-person platforms, ensuring compliance with evolving regulatory standards.
- Resolved complex IRS inquiries and supported clients in settling outstanding tax liabilities and fulfilling crucial documentation requirements.
- Reviewed financial documents to ensure accurate tax reporting.
- Assisted clients with IRS notices and tax-related questions.
- Maintained confidentiality while handling sensitive financial information.
Basketball Coach/Chief Operating Officer
Orangemen Basketball Organization
Cincinnati, OH
01.2022 - Current
- Mentored 15+ student-athletes in grades 6-12 through structured training programs focused on skill acquisition and long-term athletic development.
- Cultivated a culture of discipline and leadership by facilitating teamwork exercises that improved group cohesion and individual accountability during competitive games.
- Collaborated with coaching staff to design strategic practice drills and game plans,
- Managed consistent communication with families and staff members to provide progress updates and foster a supportive environment for player growth.
Guest Advocate
Target
Cincinnati, OH
01.2024 - 06.2025
- Assessed guest requirements to recommend tailored product solutions, enhancing overall guest experience.
- Managed checkout operations, ensuring smooth transactions and customer satisfaction.
- Assisted guests with inquiries and provided product information.
- Handled returns and exchanges, resolving issues efficiently for guests.
Team Member
KFC
Cincinnati, OH
01.2018 - 01.2023
- Processed front counter and drive-thru transactions, maintaining high efficiency standards during peak hours to maximize customer satisfaction.
- Maintained cleanliness of dining area and workstation to exceed health regulations, creating an inviting atmosphere for over 100 guests daily.
- Prepared diverse food items following strict safety protocols.
- Consistently arrived on time and fulfilled team responsibilities to support project goals.
Education
Associate of Applied Business - Accounting
Cincinnati State Technical and Community College
Cincinnati 01.2021 - 07.2026
Skills
- Food safety practices
- Cash Handling
- Customer Service
- Microsoft Excel
- QuickBooks
- Time Management
- Multitasking
- Attention to Detail
- Organization
- Teamwork
- Problem Solving
- Communication
Volunteer Experience
Basketball Coach, Orangemen Basketball Organization, Cincinnati, OH, 01/01/22, Present, Mentored over 15 student-athletes in grades 6-12 by implementing structured training programs that prioritized skill acquisition and long-term athletic development., Cultivated a culture of discipline and leadership by facilitating teamwork exercises that improved group cohesion and individual accountability during competitive games., Collaborated with coaching staff to design strategic practice drills and game plans, resulting in a 80% improvement in overall team performance., Managed consistent communication with Y families and staff members to provide progress updates and foster a supportive environment for player growth.
Timeline
Food Service Associate
Good Samaritan Hospital
06.2025 - Current
Guest Advocate
Target
01.2024 - 06.2025
Tax Associate
H&R Block
01.2023 - Current
Basketball Coach/Chief Operating Officer
Orangemen Basketball Organization
01.2022 - Current
Associate of Applied Business - Accounting
Cincinnati State Technical and Community College
01.2021 - 07.2026
Team Member
KFC
01.2018 - 01.2023