Zakhyyah Haines
Columbia,SC
Summary
Enthusiastic professional with strong customer service skills focused on cleanliness and organization. Enhances guest experiences through effective communication and active listening. Seeks an entry-level position to leverage communication abilities and creativity while contributing to team success and gaining valuable industry experience.
Overview
4
4
years of professional experience
Work History
Food Service Associate
Riverbanks Zoo and Garden
Columbia, South Carolina
03.2026 - Current
- Prepared and served food items to guests with attention to quality and safety.
- Maintained cleanliness and organization of food service areas throughout the facility.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to deliver exceptional guest experiences daily.
- Responded promptly to guest inquiries and requests in a friendly manner.
- Operated cash register to process payments from customers.
- Ensured continuous supply of napkins, plates, silverware, beverages, and condiments to enhance guest experience.
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Monitored food temperatures during cooking and serving processes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Housekeeper
Life Care Center Of Columbia
Columbia, South Carolina
08.2025 - 11.2025
- Ensured cleanliness of guest rooms and common areas for enhanced guest satisfaction.
- Managed cleaning supplies and equipment for safe and efficient storage.
- Ensured safe use of cleaning chemicals to maintain a clean environment.
- Sanitized and cleaned sinks, mirrors, toilets, and showers to uphold hygiene standards.
Housekeeper
Woodspring Suites
Columbia, South Carolina
11.2024 - 07.2025
- Maintained cleanliness of guest rooms and common areas daily.
- Managed inventory of cleaning supplies and equipment efficiently.
- Organized laundry services to ensure timely delivery of fresh linens and towels.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
Game Technician
Dave & Buster's
Columbia, South Carolina
01.2023 - 09.2024
- Resolved game operation and troubleshooting issues for guests, enhancing their gaming experience.
- Addressed customer requests and complaints promptly, contributing to improved service satisfaction.
- Adapted quickly to changing situations to maintain productivity in a fast-paced environment.
- Performed repairs and maintenance on arcade games, ensuring optimal functionality and guest enjoyment.
- Recommended games to guests based on age and skill level to boost revenue opportunities.
Stocker
Dollar Tree
Columbia, South Carolina
04.2022 - 11.2023
- Collaborated with team members to design eye-catching product displays that enhanced customer engagement.
- Stocked shelves with merchandise to maintain organized aisles.
- Receive and unload deliveries
- Sort and organize products
- Assist Customers
- Provided customer service support to ensure satisfaction and foster repeat business.
- Maintained cleanliness of sales floor and storage areas to uphold safety standards and improve shopping experience.
Education
High School Diploma -
Irmo High School
Columbia, SC05-2025
Skills
- Food preparation
- Food safety practices
- Cleaning and sanitation
- Cash handling
- Customer service
- Team collaboration
- Physical stamina
- Attention to detail
- Adaptability to change
- Communication skills
- Active listening
Timeline
Food Service Associate
Riverbanks Zoo and Garden
03.2026 - Current
Housekeeper
Life Care Center Of Columbia
08.2025 - 11.2025
Housekeeper
Woodspring Suites
11.2024 - 07.2025
Game Technician
Dave & Buster's
01.2023 - 09.2024
Stocker
Dollar Tree
04.2022 - 11.2023
High School Diploma -
Irmo High School