Kaila Womack
Fort Worth,TX
Summary
Experienced in conflict resolution, addressing and managing disputes to foster positive resolutions. Utilizes effective negotiation techniques to mediate disputes. Track record of building strong relationships and maintaining calm demeanor under pressure. Equipped with the willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Alternate Dispute Resolution Coordinator
ACCORD Center for Dispute Resolution Inc.
09.2019 - 12.2025
- As the ADR Program Coordinator at ACCORD, I work directly with the Executive Director to develop, plan, and execute the functions of the ADR programs.
- Responsible for establishing contact with the parties involved in assigned disputes, determining interest in participating in mediation, and scheduling the mediation
- In addition, responsible for maintaining contact with any referral sources relating to their assigned area
- These referral sources may include courts, police, social agencies, hearing examiners, attorneys, etc.
- My duties also include but are not limited to assisting in the cross training of other staff to assure contract compliance and effective delivery of service according to each contract
- Consistently met or exceeded performance metrics related to case resolution speed and client satisfaction scores.
- Actively participated in continuing education opportunities, staying up-to-date on industry trends and best practices for dispute resolution.
- Certified in Divorce Mediator, Conflict Coach, Lemon Law Arbitrator and Family Planning Mediator
CHEMICAL, BIOLOGICAL, RADIOLOGICAL & NUCLEAR SPECIALIST
NY ARMY NATIONAL GUARD
10.2013 - 10.2021
- As a CBRN (Chemical, Biological, Radiological, and Nuclear) Soldier in the United States Army, responsibilities include identifying, monitoring, and responding to CBRN threats, conducting decontamination operations, and ensuring the safety of personnel and equipment in hazardous environments.
- CBRN Soldiers are trained to operate specialized equipment to detect and mitigate CBRN agents, provide guidance on protective measures, and assist in the implementation of emergency response procedures.
- Additionally, support training exercises, maintain readiness, and work to enhance unit preparedness for CBRN-related incidents.
Education
Bachelor of Arts - Legal Studies (Paralegal Concentration)
Purdue University Global
West Lafayette, IN01-2027
Associates - human services
SUNY BROOME COMMUNITY COLLEGE
Binghamton, NY01.2015
Regents Diploma -
JOHNSON CITY SENIOR HIGH SCHOOL
Johnson City, NY06.2012
Skills
- Microsoft Office Suite
- Negotiation
- Alternative dispute resolution
- Mediation techniques
- Time management
- Problem-solving
- Multitasking
- Critical thinking
- Effective communication
- Interpersonal skills
- Crisis intervention
- Adaptability
Certification
- Hazmat Operations August2014 to August2019
- Hazmat Awareness August2014 to August2019
- Hazmat Operations - mass decontamination August2014 to August2019
- Certified Mediator Present
- Driver's License
Military Service
- Branch: Army National Guard
- Service Country: United States
- Rank: E3
- October2013 to October2021
Timeline
Alternate Dispute Resolution Coordinator
ACCORD Center for Dispute Resolution Inc.
09.2019 - 12.2025
CHEMICAL, BIOLOGICAL, RADIOLOGICAL & NUCLEAR SPECIALIST
NY ARMY NATIONAL GUARD
10.2013 - 10.2021
- Hazmat Operations August2014 to August2019
- Hazmat Awareness August2014 to August2019
- Hazmat Operations - mass decontamination August2014 to August2019
- Certified Mediator Present
- Driver's License
Bachelor of Arts - Legal Studies (Paralegal Concentration)
Purdue University Global
Associates - human services
SUNY BROOME COMMUNITY COLLEGE
Regents Diploma -
JOHNSON CITY SENIOR HIGH SCHOOL
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