Kailah Brice
Brooklyn,NY
Summary
Dedicated and customer-focused student with a diverse background in retail and political campaign work. Proficient in assisting guests and handling financial transactions. Skilled in operating POS systems, providing excellent customer service, and working effectively in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Target
07.2023 - Current
- Guest advocate - Assisting guests with inquiries, product location, and resolving any issues that may occur during their shopping experience and operating cash registers and handling financial transactions accurately.
Trainer
Shake Shack
12.2022 - Current
- Cashier - Operated POS and processed customers’ orders
- Confectioner - Made various milkshakes and custard cups
- Runner - Called out guests’ names and handed out guests’ orders
- Expo Bagger - Assembled guests’ orders
- Bunner - Assembled guests’ burgers
Crew Member
McDonald’s
11.2021 - 08.2022
- Cashier - Operated POS and processed customers’ orders
- Barista - Made various drinks e.g frappuccinos, lattes, macchiatos
- Presenter - Called out guests’ numbers and handed out customer’s orders
- Runner - Assembled customers’ orders
Paid Caller and Poster
Farah Louis Campaign
06.2021 - 06.2021
- Phone banked in attempt to persuade voters to vote for City Council Member Farah Louis.
Education
Bachelor of Arts - Political Science
CUNY Hunter College
New York, NY05.2026
High School Diploma -
Midwood High School
Brooklyn, NY06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Leadership Qualities
- Communication
- Flexibility
- Training and mentoring
- Multitasking
- Facility Cleaning
- Decision-Making
- Problem-Solving
Certification
- Certified Food Handler, Shake Shack - 01/01/23 - 01/01/26
Languages
Haitian Creole
Professional Working
Timeline
Team Member
Target
07.2023 - Current
Trainer
Shake Shack
12.2022 - Current
Crew Member
McDonald’s
11.2021 - 08.2022
Paid Caller and Poster
Farah Louis Campaign
06.2021 - 06.2021
Bachelor of Arts - Political Science
CUNY Hunter College
High School Diploma -
Midwood High School
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