Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kailah Patterson

Houston

Summary

Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Product Analyst

Global Custom Commerce
09.2024 - Current


  • Managed projects to integrate product designs.
  • Built out vendor specific products for Home Depot
  • Collaborated with vendors to insure cohesion throughout the building process
  • Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.


Image Review Clerk

Transcore
10.2023 - 08.2024
  • Reviewed digital images for adherence to company standards and specifications.
  • Identified problems and provided feedback to supervisors regarding image quality and cameras in the lanes to ensure optimum quality
  • Enhanced image quality by meticulously reviewing and editing digital images for optimal presentation.

Customer Service Representative

DailyPay
11.2022 - 08.2023
  • Assist in developing and implementing customer service policies and procedures to ensure consistent and efficient service delivery.
  • Collaborated with cross-functional teams to identify and implement strategies to improve the DailyPay app user experience.
  • Provided prompt and efficient resolution to customer inquiries and issues, ensuring customer satisfaction and loyalty.

Customer Service Representative

Horace Mann
01.2022 - 10.2022
  • Developed and maintained a deep understanding of the insurance products and services offered by Horace Mann.
  • Identified opportunities for upselling and cross-selling insurance products to customers based on their needs and preferences.
  • Collaborated with Marketing team to develop targeted marketing campaigns and strategies to attract new customers and existing ones.

General Merchandise Associate

Target
05.2020 - 12.2021
  • Kept inventory records, conducted routine counts, and completed audits of all available products in three departments.
  • Collaborated with visual merchandise team to create appealing product displays that attract customers and increase sales.
  • Implemented data-driven strategies to optimize product placement and pricing for maximum sales and profitability.

Stocker Associate

PetSmart Charities
06.2016 - 04.2020
  • Implemented a new labeling system to improve the accuracy and efficiency of product placement and stocking processes.
  • Coordinated with other stockers to ensure timely and accurate restocking of shelves, resulting in improved customer experience and increased sales.
  • Maintained accurate inventory records to ensure product availability and minimize stock discrepancies.

Education

Bachelor of Arts - English

University of Houston-Downtown
12.2021

Skills

  • Creative writing
  • Detail Oriented
  • Customer service
  • Microsoft Excel
  • Microsoft Office
  • Product management
  • Problem-solving abilities
  • Multitasking
  • Team collaboration
  • Effective communication
  • Analytical thinking

Accomplishments

  • Graduated Magna Cum Laude
  • Effectively launched a product before it's deadline by collaborating within a team with accuracy and efficiency.

Timeline

Product Analyst

Global Custom Commerce
09.2024 - Current

Image Review Clerk

Transcore
10.2023 - 08.2024

Customer Service Representative

DailyPay
11.2022 - 08.2023

Customer Service Representative

Horace Mann
01.2022 - 10.2022

General Merchandise Associate

Target
05.2020 - 12.2021

Stocker Associate

PetSmart Charities
06.2016 - 04.2020

Bachelor of Arts - English

University of Houston-Downtown

Similar Profiles

CREATE PROFILE
Kailah Patterson