Experienced Senior IT Consultant skilled in Library Management Systems, Virtual Reality (VR) training, Augmented Reality mobile applications, Password Authentication frameworks, Workday Finance & HCM integrations, Card payment settlement processes, and Annuity & Retirement products. Proficient in analysis and development in Mainframe with a strong background in various software development processes, particularly in Agile environments.
OCLC Wise - Integrated Library System, 09/01/23, Present, Compunnel, Product Analyst, Library Management System, Search & Discovery, Search Relevancy, Writing Product Briefs and Product initiatives, Story boarding, Create Process flow diagrams, Product backlog management, Product review, Strategic planning, High Level Acceptance Criteria, Market Analysis, Data Analysis, Create Release notes, Confluence, Jira, Share Point, MS 365, Excel, Power Point, Microsoft Visio, Working as Product Analyst for OCLC Wise which is an Integrated Library System for public libraries. My responsibility is to make the customer facing part of the application sales ready especially to improve the search relevancy in Online Public Access Catalog (OPAC), Group the items on the screen to improve how the search results are presented to the user etc., Create product brief and product initiatives in Confluence and Jira, Market analysis and understand the target market segment., Create High level use cases and Acceptance Criteria., Conduct functional walkthrough to the delivery team., Facilitate ideation, brainstorming and story boarding sessions., Create process flow diagram., Create feature map., Create UI/UX mockups., Library circulation data analysis to help product decision making., Product backlog prioritization and management in Jira., Provide testing guidelines and conduct User acceptance testing., Prepare Release notes and feature documentation. American Electric Power (AEP) – ARVR, 11/01/19, 08/31/23, KForce, Advanced Business Analyst, Augmented Reality, Virtual Reality trainings and 3D Visualization applications, Writing User stories, Story boarding, Training design documentation, Gherkin, Product backlog refinement, Create Test plans & test cases, Jira, Share Point, MS 365, MS Excel, Power Point, Visio, ServiceNow, Oculus Quest, WebGL, iOS devices, Blender & other 3D modelling tools for validation, Worked as Advanced Business Analyst for Augmented Reality, Virtual Reality team. Extensively two types of applications are built by the team., Working with Demand team and project manager in project ideation and initiation process, Analysis, Requirement gathering., Story boarding and story mapping, VR Training application design, Training flow design documentation, Conduct product backlog refinement sessions with the scrum team, Writing the story cards using Gherkin language with acceptance criteria, Product backlog management in ServiceNow and Jira, Story card testing application validation., Create Regression Test cases and Test plans., Create user guides for VR trainings., Help the team to create Release plan., Conduct User Acceptance Testing (UAT) sessions, Prepare for product release and create Release burn-up charts., Work with product owner on the ideas to build future projects., Mentor junior team members American Electric Power (AEP) - Password Authentication, 06/01/18, 10/31/19, KForce, Adv. Business Analyst, Enterprise Authentication Framework, Writing User stories, Gherkin, Product backlog refinement, Create Test plans & test cases, ServiceNow, HP ALM Quality Center, Share Point, MS Excel, Power Point, Visio, Working as Adv. Business Analyst for Enterprise password authentication team. The application is built for Self-service password reset process, and as a framework to provide adaptive authentication to other internal and external facing applications in the organization., Analysis, Requirement gathering and creating user stories., Conduct product backlog refinement sessions with the scrum team, Writing the story cards using Gherkin language with acceptance criteria, Document the detail Requirements and Design, Coordinate Organizational Change Management (OCM) activities and define timelines., Create Test plans and test cases in HP Quality center., Create Test plans for User Acceptance Testing (UAT) and coordinate the UAT., Coordinate the activities to identify the future applications to implement Adaptive Authentication, Elicit the information and do the risk assessment for applications and provide the details to business users and technical architects. StateAuto Auto Insurance, 05/01/17, 05/31/18, KForce, Business Analyst, Workday Financial & HCM Integrations, Workday Reports, Workday EIB Uploads, Workday Payments & Settlement process, Research & Solve integration issues, Analysis, Requirement gathering, Design, Create data mapping & Data transformation rules for ESB(MuleSoft), Visual & Written documentation, Workday, Altassian Jira & Confluence, MySQL, MS SQL Server, Amazon Redshift, xml, Google sheets, Google drawings, Google forms, Financial (Accounting, Payments & Reporting) and HCM Workday Inbound & Outbound integrations. MuleSoft is the ESB works between Workday and Source/Target applications., Understand & Document the Current State, Requirement gathering for the future state., Create data mappings and transformation rules., Conduct the design sessions., Document the detail Requirements and Design, Conduct the Feature discovery and Story discovery sessions with the team., Create the User Stories and help developers and testers to understand the requirements and design., Participate in daily scrum meeting, Sprint planning meetings & Project planning meetings., Communicate with Vendors during requirements and UAT phases. Vantiv – Payment Settlement processing, 06/01/16, 05/31/17, Wipro Technologies, Lead Engineer, Banking (Finance), Cobol, DB2, JCL, Assembler, SAS, VSAM, AQT, CA Librarian, CA Roscoe, File-Manager, SYNCSORT, CA Rally, This is a payment settlement application running on mainframe for PIN based and Signature based transactions. This application receives payment transaction files from online systems and doing the core settlement processing and load the Data Warehouse (DWH) as well as it sends feeds to various downstream systems., Do system analysis on business features and create user stories based on functionalities., Plan the whole feature work based on the user stories created for each sprint., Coding and unit testing of user stories, Implementation of each user stories, Participate in daily scrum meeting, Sprint planning meetings & Project planning meetings. Nationwide Finance - Annuity, 05/01/14, 06/30/16, Wipro Technologies, Lead Engineer, Annuity (Finance), Cobol, JCL, CICS, VSAM, WSDL, Webservices, DTCC/Acord Standards Schema, Changeman, File-Manager, SYNCSORT, HP-Quality Center, REXX, XML Spy, SoapUI, PALLM is an Annuity system built on mainframe. It has batch flows which runs on daily basis and CICS screens, Webservices and Desktop front end application built on java., Understand the existing system by doing reverse engineering and identify the business rules as initial phase of each project and work on the development., Work with development team in software development phase. Nationwide Insurance – Billing & Statements, 06/01/13, 04/30/14, Wipro Technologies, Programmer Analyst, Billing & Statements system, Cobol, JCL, CICS, DB2, Stored Procedures, WSDL, Webservices, Changeman, File-Manager, SYNCSORT, HP-Quality Center, SoapUI, This was a Billing system Conversion Project to migrate an acquired company’s billing system (Flex) to Nationwide Enterprise Billing System., Understand the data and process in a billing system of an acquired company and migrate into existing enterprise Billing system. Nationwide Insurance – AGSS, 05/01/11, 05/31/13, Wipro Technologies, Programmer Analyst, Onsite Coordinator, Property Insurance Policy System, MF-Cobol, MF-Dialog, ISAM, Cobol, JCL, IMS, Harvest Version control, NetExpress, Changeman, File-Aid, HP-Quality Center, AGSS (Agent Gateway Sales and Service) is a development project which builds up the user interface application for Property insurance agents. Aviva - Polisy MI DWH, 10/01/07, 04/30/11, Wipro Technologies, Sr. Project Engineer, Commercial Insurance Data Warehouse system, Cobol, JCL, DB2, SQL, VSAM, EASYTRIEVE, SUPRA Database, FILE-AID, ENDEVOR, OPC, Axios–Assyst, Platinum, Chapman, SYNCSORT, SELCOPY, ICETOOL, IDCAMS, Polisy MI is a Management Information system which is a data Warehouse of a Commercial Insurance policy system called POLISY. Guy Carpenter Re-insurance, 10/01/06, 09/30/07, Wipro Technologies, Project Engineer, Re-insurance, Visual Basic, MS Excel, Microsoft Excel, Guy Carpenter is a re-insurance broker. The application was a front-end policy system.