Kailaine Hargrove
Hattiesburg,MS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, Showing Compassion, Critical-thinking skills, leadership skills, listening skills, and speaking skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Home Depot
01.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Belk
04.2018 - 07.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Therapeutic Recreation
University of Southern Mississippi
Hattiesburg, MS12.2024
Associate of Arts -
Pearl River Community College
Hattiesburg, MS05.2020
Skills
- Restocking Procedures
- Promotional Planning
- Social Perceptiveness
- Strong Interpersonal Communication
- Planogram Creation
- Customer Service
- Critical Thinking
- Verbal Communication
- Customer Needs Assessments
- Product Sales
- Goal-Oriented
- Reliable and punctual
- Relationship Building
- Problem-Solving
- Listening Skills
Campus Involvement
- Southern Miss Eagle Club
- Recreational Therapy Club
- Vice President, 2023-2024
Timeline
Sales Associate
Home Depot
01.2022 - Current
Sales Associate
Belk
04.2018 - 07.2021
Bachelor of Science - Therapeutic Recreation
University of Southern Mississippi
Associate of Arts -
Pearl River Community College
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