Kailand Chisolm
Fontana,CA
Summary
Experienced supervisor that values customer satisfaction, teamwork, and problem solving. Demonstrates ability to work under stressful situations, while maintaining company standards. Contributes to positive morale of store. Ensures that tasks are executed upon entry and looks for ways to better assist the company.
Overview
4
4
years of professional experience
Work History
Barista
Sunright Tea Studio
San Bernardino
07.2023 - Current
- As a shift supervisor, I ensured that customers were greeted upon entry, felt comfortable with our menu, and received drink recommendations according to their tea preferences.
- I managed my store during peak hours and restocked products during rushes.
- I trained new employees how to assist customers with our kiosk, how to answer customers' general questions, and how to greet customers who were not familiar with our store or had just visited for the first time.
- I managed conflicts between coworkers, in addition to maintaining the positive atmosphere that set my establishment apart from other locations.
Volunteer Work
N/A
Fontana, CA
07.2021 - Current
- I was taught to cut concrete, saw wood, and cut ventilation upon entry of each of my construction sights.
- I was taught to demonstrate safety when utilizing dangerous equipment in order to protect myself and individuals surrounding me.
- I was taught how to work in group settings in addition to utilizing teamwork to make the job more successful.
Education
High School Diploma -
Summit High School
Fontana, CA05-2023
Some College (No Degree) - General Studies
San Bernardino Valley College
San Bernardino, CASkills
- Teamwork
- Enthusiasm
- Friendly
- Adaptable
- Effective Communication
- Warm Demeanor
- Team player
- Positive
Timeline
Barista
Sunright Tea Studio
07.2023 - Current
Volunteer Work
N/A
07.2021 - Current
High School Diploma -
Summit High School
Some College (No Degree) - General Studies
San Bernardino Valley College
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