Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kailani Howard

Jacksonville,FL

Summary

I am a hard working young woman who is on a path to seeking success, happiness and a stable career.I am experienced in Dynamic Food Service Supervising with a proven track record at Dunkin, where I learned great social skills, the ability to run a functioning shift, excel in fostering customer relationships and last but not least, patience. My hands-on approach and ability to quickly adapt have consistently enhanced customer satisfaction.

Overview

3
3
years of professional experience

Work History

Food Service Supervisor

Dunkin
12.2021 - Current
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Tracked food production levels, meal counts, and supply costs.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Food Server

Starling at San Jose
02.2024 - 08.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Education

Abeka Academy
Pensacola, FL
05.2023

Skills

Excellent customer service

Shift managing

Money handling

Hard working

Fast leaner

Accomplishments

I got rewarded employee of the month twice for the 5 months it was going on at Dunkin.

Timeline

Food Server

Starling at San Jose
02.2024 - 08.2024

Food Service Supervisor

Dunkin
12.2021 - Current

Abeka Academy

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Kailani Howard